Hi Byron, Thanks for the reply. I actually uninstalled spanning sync a few hours ago and have been doing normal work flow. I did not see the issue or slowing down till now.
I uninstalled the application now, so I will not be able to create the report. I will use it for a couple of days this way before installing spanning sync again and see how it goes. Next time I will send the report. Thanks Ram M. On 6/1/11 11:35 AM, "byron.shaheen" <[email protected]> wrote: >Hi Ram, > >Please send us a troubleshooting report (Advanced-> Create Report) to >[email protected] so we can investigate. > >Thanks, > >Byron > >--- >Byron Shaheen >[email protected] >http://spanningsync.com > > > > > >On May 31, 11:54 pm, Ram Masina <[email protected]> wrote: >> Hi, >> >> I did the procedure below. After restart for a few seconds it was okay, >> but then once the spanning sync indicator in the menu bar turned green >>the >> problem started. Basically whenever the spanning sync icon in the menu >>bar >> is turning green this problem seems to occur. >> >> My usage scenario is I also have outlook 2011 with iSync to the ical and >> contacts. >> My Spanning sync trial has expired and the main reason I did not update >>is >> because of this issue. >> >> I am going to uninstall Spanning Sync and see if I would notice the same >> issue. One question here is if I purchase and reinstall spanning sync >>will >> it mess up my data. >> >> Thanks >> Ramm >> >> On 5/31/11 11:04 AM, "byron.shaheen" <[email protected]> wrote: >> >> >> >> >Hi, >> >> >High CPU usage is usually caused by a bloated sync database. I'd >> >suggest replacing it: >> >> >* If you haven't done so lately, make a backup of your iCal calendars >> >(iCal File menu, choose "Export...", then choose "iCal Archive...") >> >* Quit out of all open programs >> >* Make sure that nothing is syncing (Spanning Sync, .Mac, iSync) >> >* Move this folder to the trash: >> >> >~/Library/Application Support/SyncServices (~ refers to your home >> >directory) >> >> >* Restart >> >* Open iCal and give it a few minutes to write out the new database >> >> >Please let us know if that doesn't address the problem or you have >> >other questions. >> >> >Thanks, >> >> >Byron >> >> >--- >> >Byron Shaheen >> >[email protected] >> >http://spanningsync.com >> >> >On May 31, 11:01 am, Ramm <[email protected]> wrote: >> >> Hi, >> >> >> I have been having performance issues in snow leopard after >>installing >> >> and using the Spanning Sync. >> >> It is exactly similar to what has been posted here. >> >> >>>>http://www.mail-archive.com/[email protected]/msg01935.html >> >> >> I have not done very detailed or dedicated test to narrow it down to >> >> spanning sync, but my first initial look at it points to spanning >> >> sync. >> >> >> Has the problem reported in the above link been addressed and any one >> >> else having the same issue. >> >> >> Functionally Spanning Sync does what I want, but this performance >> >> problem is an issue. >> >> >> Thanks >> >> Ramm >> >> >-- >> >You received this message because you are subscribed to the Google >>Groups >> >"Spanning Sync" group. >> >To post to this group, send email to [email protected]. >> >To unsubscribe from this group, send email to >> >[email protected]. >> >For more options, visit this group at >> >http://groups.google.com/group/spanningsync?hl=en. > >-- >You received this message because you are subscribed to the Google Groups >"Spanning Sync" group. >To post to this group, send email to [email protected]. >To unsubscribe from this group, send email to >[email protected]. >For more options, visit this group at >http://groups.google.com/group/spanningsync?hl=en. > -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
