Seems to be working fine for me now. Thanks for getting everything running again.
As inconvenient as this was, I think this kind of thing highlights the value of having an intermediary between Google's "cloud" and one's local services (in this case, iCal and Address Book), who is able to fix things when they go wrong, and to work with Google to rectify things. If you've ever tried to get any kind of coherent support out of Google, you realize that having someone else responsible (Spanning Sync team in this case) is really helpful. Worth the price of the subscription, in my opinion. On Jun 29, 7:49 pm, "byron.shaheen" <[email protected]> wrote: > Hi Teri, > > Your problem isn't related to the Google outage at all. I got your > email and responded with what you need to do to resolve your > particular issue. > > Thanks, > > Byron > > --- > Byron Shaheen > [email protected]http://spanningsync.com > > On Jun 29, 5:23 pm, teri <[email protected]> wrote: > > > > > Byron - I have just discovered that I have had this problem since June > > 22. I am trying to sync now and it isn't working. The sync appears to > > be stuck on "Waiting for Apply Sync Services," which implies it is an > > Apple problem, not a Google problem. Or, is mine a different issue. I > > did send in a report. Please advise. > > > On Jun 29, 3:05 pm, "byron.shaheen" <[email protected]> wrote: > > > > Hi, > > > > We were able to work around the problem on Google's end, so everything > > > should be back to normal. > > > > -Byron > > > > --- > > > Byron Shaheen > > > [email protected]http://spanningsync.com > > > > On Jun 28, 7:18 pm, Jeff Spies <[email protected]> wrote: > > > > > Byron, > > > > > I do understand the problem is not due to anything that Spanning Sync > > > > has > > > > done, but I will admit this entire episode causes me concerns over > > > > whether > > > > the Google Spanning Sync system is viable. > > > > > If your tech staff cannot resolve this problem soon and provide more > > > > robust > > > > service, I believe many like me will consider the move to an iPhone. > > > > The > > > > only reason that I did not get an iPhone was AT&T. That is no longer a > > > > problem since Verizon now offers the iPhone. The sad thing is that I am > > > > very happy with my Android except for this problem with unreliable > > > > syncing. > > > > This problem is starting to offset my satisfaction with my Android > > > > phone. > > > > > I am really disappointed that Google Android is not putting a higher > > > > priority on syncing of information to their calendars and contact apps. > > > > I > > > > have been a syncing user since I got my first Palm Pilot in the 90's. I > > > > have always been able to manage the sync between my mobile and my > > > > laptop, > > > > until Android. Android syncing with my laptop is poor overall compared > > > > to > > > > every other system I have ever used. > > > > > While Google calendar and contact apps are convenient, they are not a > > > > suitable alternative for Outlook or Entourage for many business people. > > > > Syncing between platforms is critical for many customers. If Google > > > > cannot > > > > solve these problems and make syncing more reliable, I think they will > > > > lose > > > > market share to iPhones. > > > > > Sincerely, > > > > > Jeff S. > > > > > On Tue, Jun 28, 2011 at 4:54 PM, byron.shaheen > > > > <[email protected]>wrote: > > > > > > Hi, > > > > > > It's all part of the Google outage. We're hoping it clears up soon. > > > > > > -Byron > > > > > > --- > > > > > Byron Shaheen > > > > > [email protected] > > > > >http://spanningsync.com > > > > > > On Jun 28, 12:14 pm, protoplasm <[email protected]> wrote: > > > > > > We are having the same problem. I also noticed that when I go into > > > > > > the > > > > > > Spanning Sync pref, I'm no longer logged in. When I try to sign in I > > > > > > get "Spanning Sync encountered an error." > > > > > > -- > > > > > You received this message because you are subscribed to the Google > > > > > Groups > > > > > "Spanning Sync" group.> > To post to this group, send email > > > > > [email protected]. > > > > > To unsubscribe from this group, send email to> > > > > > >[email protected]. > > > > > For more options, visit this group at > > > > >http://groups.google.com/group/spanningsync?hl=en. -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
