+1 to Damian's comments: the reason I pay for Spanning Sync is for them to 
deal with Google's (virtualy nonextistent) support.  Yes, it's a PITA when 
Spanning Sync doesn't work, but at least I don't have to be the one spending 
too much time trying to figure out which crazy obscure setting is causing 
things not to work properly.  That's Charlie's and Byron's job (sucks for 
them, but they're getting paid to do it, at least).

To Charlie, Byron, and the whole Spanning Team: THANK YOU!!!

Marc

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