Hi Catherine,

When you perform a "Start Over" in Spanning Sync it forces you to go
through the initial sync all over again.  This can take time to
complete, especially if you're syncing a large amount of data.  Are
you allowing it enough time for the initial sync to complete?  If you
think it's simply not working, please create a troubleshooting report
(Advanced-> Create Report) and email it to us at
[email protected].

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com



On Aug 24, 3:01 pm, Catherine <[email protected]> wrote:
> I can no longer seem to get calendars to sync. Last week items placed
> on my ical were duplicating/replicating multiple times between
> calendars and I had to turn the sync off. Now that I have it turned
> back on, I have attempted a "start over" (twice) and I have dumped the
> keychain on my mac - gets stuck on "getting data from apple sync
> services. I sync my ical to a google cal and that google cal to an
> outlook cal - and vice versa - and till this moment have not had an
> issue. Running 10.6.8.

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