Hi Catherine,

Can you create a troubleshooting report (Advanced-> Create Report) and
email it to [email protected]?

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com



On Aug 24, 3:20 pm, Catherine <[email protected]> wrote:
> I started it at about 10 AM and it is now 4 PM.
>
> On Aug 24, 4:15 pm, "byron.shaheen" <[email protected]> wrote:
>
>
>
>
>
>
>
> > Hi Catherine,
>
> > When you perform a "Start Over" in Spanning Sync it forces you to go
> > through the initial sync all over again.  This can take time to
> > complete, especially if you're syncing a large amount of data.  Are
> > you allowing it enough time for the initial sync to complete?  If you
> > think it's simply not working, please create a troubleshooting report
> > (Advanced-> Create Report) and email it to us at
> > [email protected].
>
> > Thanks,
>
> > Byron
>
> > ---
> > Byron Shaheen
> > [email protected]http://spanningsync.com
>
> > On Aug 24, 3:01 pm, Catherine <[email protected]> wrote:
>
> > > I can no longer seem to get calendars to sync. Last week items placed
> > > on my ical were duplicating/replicating multiple times between
> > > calendars and I had to turn the sync off. Now that I have it turned
> > > back on, I have attempted a "start over" (twice) and I have dumped the
> > > keychain on my mac - gets stuck on "getting data from apple sync
> > > services. I sync my ical to a google cal and that google cal to an
> > > outlook cal - and vice versa - and till this moment have not had an
> > > issue. Running 10.6.8.

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