Hi Edgar, Did you make sure your processd and tomcat services were stopped prior to starting the installation?
________________________________ From: edgar parra [mailto:[email protected]] Sent: Thursday, July 02, 2009 1:19 PM To: spectrum Subject: [spectrum] Spectrum 9.0 installs perfect, but service pack 1 installation fails Hello list, I am having the following problem, when installing SP1 of Spectrum 9.0 I perform the installation of Spectrum 9.0 and it goes smoothly, but when I install SP1, at the beginning everything goes well, but at the very end, appears the "red line" and the message: the installation has failed! It is a W2K3 newly installed box, with no antivirus software, and the WFirewall is disabled. Reviewing the Install logs, I saw messages stating that, when the process is trying to remove the old Java files, is getting "Permission Denied" or "Access Denied" messages, and of course, it can install the new java files that comes with SP1. I assume, this is the reason of the failure. Also, the account with which I am making the installation is the Local Admin, and this account have Full Control Permissions in every folder inside SPECROOT. Have any of you guys encountered problems installing SP1 of Spectrum 9.0 similar to this one? Regards -- Eng. Edgar Parra MCSE, MCSA, MCP, CA's Spectrum Solutions Engineer * --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
