Does your SpectroServer have more than one NIC?
NCM’s SNMP messages will instruct the target device to dump configuration over TFTP to the SpectroServer’s primary IP address, but if the communication between the SpectroServer and the device occurs over a secondary NIC with a different IP address, NCM will not function properly unless the device can get the TFTP response to the primary IP via another route. Use wireshark or tcpdump on the SpectroServer to check what’s being sent out, and also see if there is ANY response coming back from the device. Also, some devices (ASA, PIX, etc) will not use TFTP at all. You need to use SSH/telnet scripts. HTH, --Mark S ________________________________ Mark Serencha – Inforonics LLC – (m) +1-781-439-0519 – mark.serencha_AT_inforonics.com From: Ian Robathan [mailto:[email protected]] Sent: Friday, May 20, 2011 3:57 AM To: spectrum Cc: spectrum Subject: Re: [spectrum] device reported no config error in NCM Hi, we are getting the same problem as well but ONLY on VPN routers, any device on a MPLS network is fine. We tried the the IP TFTP Source command to push it through different interfaces and it never worked and never hit our firewall. We have been investigating this issue for 6 months now so if anyone could enlighten us please update. Cheers, _______________________ Ian Robathan Network Support Engineer Telecommunications Department Express ICS From: Carlos Torrejón <[email protected]> To: "spectrum" <[email protected]> Cc: spectrum <[email protected]> Date: 20/05/2011 08:51 Subject: Re: [spectrum] device reported no config error in NCM ________________________________ If you are trying on Cisco Devices, try adding "ip tftp source-interface <interface>". Carlos Torrejón Arias 2011/5/18 CATools Helpdesk <[email protected]> Hi All, One of my device is showing “device reported no config error” while capturing Host Configuration in spectrum. I have configure everything properly but still getting same error. My rest devices are working fine & NCM is happening properly. Can anyone help me on this? Thanks & Regards, Subhash Mahakal Phone: 020-40122067 Please do not print this email unless it is absolutely necessary. Use less paper - Save Tree - make "IT" a "Greener" Tomorrow. - Disclaimer-- This email and any files transmitted with it are confidential and may be privileged or otherwise protected from disclosure and are intended solely for the use of the entity / individual to whom they are addressed. If you have received this email in error or If you are not the intended recipient, please notify the sender immediately by way of telephone or email and delete this message and any files transmitted from your system. Please note that any views presented in the email are solely those of the author and do not necessarily represent those of the organization. While all care has been taken to avoid viruses the recipient is advised to check this email and attachments for presence of viruses. The organization accepts no liability on this account. * --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] * --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] * --------------------------------------------------------------------------------------------------------------- This message and any attachment are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, please telephone or email the sender and delete this message and any attachment from your system. If you are not the intended recipient you must not copy this message or attachment or disclose the contents to any other person. Please consider the environmental impact before printing this document and its attachment(s). Print black and white and double-sided where possible. ---------------------------------------------------------------------------------- * --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
