Thanks for the response, Jim. To follow up on this, I checked his Java install and we are both running v1.6.0_26b03.
We did get the problem fixed and I think what did it was to not only delete the Java application files, but also the Java resource files. Maybe the resource files would have been sufficient, but he can see all of the SNMPv3 profiles now, so we're good. If I run into any other users with issues I will try just the resource files and see if that is enough. You can view/delete the resource files in the same spot as the Java Application files. It's a drop-down menu on the top left (In the Windows Vista Java control panel at least). -Ken On Aug 8, 2011, at 9:19 PM, Pfleger, Jim wrote: > I don't know if this explains your problem specifically, but I've had > reports from users of odd behavior in the OC client with Java 1.6.0_26 and > 1.7. We're recommending internally that everyone stick with 1.6.0_25 for > now. > > > On 8/8/11 6:47 PM, "Kenneth Kirchner" <[email protected]> wrote: > >> I have several groups setup to assign roles to particular users. I am having >> some trouble with one user in particular. I have deleted and re-created his >> account, but he still does not appear to be obtaining the privileges that >> everyone else in the group has. Specifically, he does not have access to the >> SNMPv3 community drop-down menu when v3 is selected. Other users in the same >> group see the 4 v3 profiles that should be available to him. I have had him >> wipe the java files using his control panel and re-download the client, but >> that has not fixed the issue either (it did for another user however). >> >> What kind of curse is on him? Should I be looking at his PC or Spectrum? >> His >> account works fine from my PC, and he can't access the menu using a test >> account in the same group. That appears to nail it down to his PC. Where >> would the client (and why would it) store his permissions? >> >> -Ken >> --- >> To unsubscribe from spectrum, send email to [email protected] with the body: >> unsubscribe spectrum [email protected] > > > --- > To unsubscribe from spectrum, send email to [email protected] with the body: > unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
