I need to make one clarification in the recommendation to move to 9.2.1 for the 
memory leak solutions.

 

Spectrum memory growth/leaks are the most challenging issues for us to debug 
and solve, and until we know through debug and data collection what is causing 
the leak or growth, we have no way of knowing if what you are experiencing will 
be fixed in 9.2.1 or not.

 

--

Rene'

 

 

 

René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
[email protected]
<mailto:[email protected]>   <javascript:ClickThumbnail(76)> 

 

From: Cantwell, Rene D 
Sent: Wednesday, August 31, 2011 1:00 PM
To: 'Mark Serencha'; spectrum
Subject: RE: [spectrum] Memory issue

 

Good to know, it would appear something was added or changed in the database 
between Thursday and Friday.  Have you been able to gather any additional 
details?

 

These are all the SpectroSERVER memory issues fixed in 9.2.1.  In addition 
there is a search caching functionality has been adjusted so that caching is 
not happening every 10 minutes.  Your memory problem could be a combination of 
any of these scenarios or triggered by just one. 

 

Could any of these apply to your scenario Mark?

 

Symptom: SpectroSERVER is leaking memory when 'WriteAttribute' or 
'WriteAttributeInstance' event procedures are used. 
Resolution: Memory is freed correctly when the procedures mentioned above 
finish writing the attributes.
(9.2.1, dvbug019547)

Symptom: SpectroSERVER and SecureDomainConnector memory growth and instability. 
Resolution: Eliminated memory growth and improved code stability.
(9.2.1, swbug024587, 19807054-1) 
(9.2.1, swbug024613, 19848990-1) 

Symptom: The Trap Director SS grows in terms of memory usage. 
Resolution: Fixed a memory leak in the Trap Director functionality.
(9.2.1, atest011081)

Symptom: A memory leak is observed over time in the context of performance data 
collection on multicast models. 
Resolution: No memory leak is observed any more in the context of performance 
data collection on multicast models.
(9.2.1, dvbug020171)

Symptom: A small memory leak is observed upon multicast discovery 
Resolution: No memory leak is observed an more upon multicast discovery
(9.2.1, dvbug020175)

Symptom: Memory used by SpectroSERVER keeps increasing over time when traps are 
permanently being received from unmodeled sources in a DSS environment with 
trap director enabled. 
Resolution: Memory used by SpectroSERVER won't keep increasing over time when 
traps are permanently being received from unmodeled sources in a DSS 
environment with trap director enabled.
(9.2.1, swbug025102, 20001055-1)

 

 

René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
[email protected]
<mailto:[email protected]>  <javascript:ClickThumbnail(76)> 

 

From: Mark Serencha [mailto:[email protected]] 
Sent: Wednesday, August 31, 2011 12:46 PM
To: Cantwell, Rene D; spectrum
Subject: RE: [spectrum] Memory issue

 

Hi Jeremy, René, and List,

 

This suddenly started early this week, after a SpectroServer (9.2.H04) planned 
restart over the weekend.

The SpectroServer was shut down cleanly, but it would not restart properly;

it would crash in the manner you describe during SSDB model loading.

 

We reverted to a Thursday backup of our SSDB (the Friday backup had the same 
problem) and are still investigating.

At this time, we are uncertain if some landscape changes added on Friday 
contributed to this problem or not.

 

We have downloaded 9.2.1, but we have not evaluated it yet.

 

Thank you,

--Mark S

 

________________________________

Mark Serencha - Inforonics Global Services, LLC - (m) +1-781-439-0519 - 
Mark.Serencha_AT_inforonics.com

 

From: Cantwell, Rene D [mailto:[email protected]] 
Sent: Wednesday, August 31, 2011 12:35 PM
To: spectrum
Subject: RE: [spectrum] Memory issue

 

Hi Jeremy,

 

It is very possible you are experience one or more of the memory leaks that we 
have fixed in the 9.2.1 service pack.  You can review the release note for 
9.2.1 where it will list out the brief details of all solutions.  To find the 
solutions for memory leaks just do a search for the word "memory".

 

--

Rene'

 

René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
[email protected]
<mailto:[email protected]>  <javascript:ClickThumbnail(76)> 

 

From: Jeremy Montoya [mailto:[email protected]] 
Sent: Wednesday, August 31, 2011 12:19 PM
To: spectrum
Subject: [spectrum] Memory issue

 

I currently am running 9.2 with H04 and am finding that the SpectroServer.exe 
process is increasing to 2.5gb of first virtual memory then physical memory and 
I receive two alarms that the max threshold has been reached.  Shortly after 
the Spectro Server crashes and I lose the landscape.  Has anyone experience 
this at all, possible memory leak?

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