Hi René,

today there are 3 possible areas which can result in a memory leak.

Corba Interface:
(our) Symptoms: Sporadic loose of connection, small memory leak
Solution: 9.2.1 include most of the fixes, but a better solution will come with 
H06 please open a ticket for this

Spectroserver itself:
Symptoms: small memory grow per day, memory grow with scheduled maintenance 
modes.
Solution: most of memory grows are fixed in 9.2.1, for maintenance mode 
problems please open a ticket

SDC – SDM Communication:
Symptoms: depending on the mass of data and the numbers of SDC´s there can be 
crashes on startup (2gb memory consumption in 45 sec…) medium Memory grow per 
day, SDC crashes, loose of polling information’s. Staring with H02 
communication problems when enable compress
Solution: many of the problems are fixed with 9.2.1. For the core problem it 
looks like that it is fixed. we test an fix and it seemed that it is fixed. 
Please open an ticket for this.

 The symptoms are depending on the environment and the polled objects. We are 
in a “lucky” position that we had all of these issues….. .  Spectrum 9.2.1 is 
actual in our lab installed for testing propose. For our problems we run today 
in an H03 environment with an special jumbo fix which include fixes for the 
problems above. Most of them are include in 9.2.1.

Thanks
Alex

Mit freundlichen Grüßen/With best regrads

Alexander Zäh
Consultant for Datacenter Management Solutions
Professional & Integration Services Region Mitte
[cid:[email protected]]
FUJITSU
Fujitsu Technology Solutions GmbH
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From: Cantwell, Rene D [mailto:[email protected]]
Sent: Wednesday, August 31, 2011 8:34 PM
To: spectrum
Subject: RE: [spectrum] Memory issue

I need to make one clarification in the recommendation to move to 9.2.1 for the 
memory leak solutions.

Spectrum memory growth/leaks are the most challenging issues for us to debug 
and solve, and until we know through debug and data collection what is causing 
the leak or growth, we have no way of knowing if what you are experiencing will 
be fixed in 9.2.1 or not.

--
Rene’



René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
[email protected]
<mailto:[email protected]>[cid:[email protected]]<javascript:ClickThumbnail(76)>

From: Cantwell, Rene D
Sent: Wednesday, August 31, 2011 1:00 PM
To: 'Mark Serencha'; spectrum
Subject: RE: [spectrum] Memory issue

Good to know, it would appear something was added or changed in the database 
between Thursday and Friday.  Have you been able to gather any additional 
details?

These are all the SpectroSERVER memory issues fixed in 9.2.1.  In addition 
there is a search caching functionality has been adjusted so that caching is 
not happening every 10 minutes.  Your memory problem could be a combination of 
any of these scenarios or triggered by just one.

Could any of these apply to your scenario Mark?

Symptom: SpectroSERVER is leaking memory when 'WriteAttribute' or 
'WriteAttributeInstance' event procedures are used.
Resolution: Memory is freed correctly when the procedures mentioned above 
finish writing the attributes.
(9.2.1, dvbug019547)
Symptom: SpectroSERVER and SecureDomainConnector memory growth and instability.
Resolution: Eliminated memory growth and improved code stability.
(9.2.1, swbug024587, 19807054-1)
(9.2.1, swbug024613, 19848990-1)
Symptom: The Trap Director SS grows in terms of memory usage.
Resolution: Fixed a memory leak in the Trap Director functionality.
(9.2.1, atest011081)
Symptom: A memory leak is observed over time in the context of performance data 
collection on multicast models.
Resolution: No memory leak is observed any more in the context of performance 
data collection on multicast models.
(9.2.1, dvbug020171)
Symptom: A small memory leak is observed upon multicast discovery
Resolution: No memory leak is observed an more upon multicast discovery
(9.2.1, dvbug020175)
Symptom: Memory used by SpectroSERVER keeps increasing over time when traps are 
permanently being received from unmodeled sources in a DSS environment with 
trap director enabled.
Resolution: Memory used by SpectroSERVER won't keep increasing over time when 
traps are permanently being received from unmodeled sources in a DSS 
environment with trap director enabled.
(9.2.1, swbug025102, 20001055-1)


René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
[email protected]
<mailto:[email protected]>[cid:[email protected]]<javascript:ClickThumbnail(76)>

From: Mark Serencha [mailto:[email protected]]
Sent: Wednesday, August 31, 2011 12:46 PM
To: Cantwell, Rene D; spectrum
Subject: RE: [spectrum] Memory issue

Hi Jeremy, René, and List,

This suddenly started early this week, after a SpectroServer (9.2.H04) planned 
restart over the weekend.
The SpectroServer was shut down cleanly, but it would not restart properly;
it would crash in the manner you describe during SSDB model loading.

We reverted to a Thursday backup of our SSDB (the Friday backup had the same 
problem) and are still investigating.
At this time, we are uncertain if some landscape changes added on Friday 
contributed to this problem or not.

We have downloaded 9.2.1, but we have not evaluated it yet.

Thank you,
--Mark S

________________________________
Mark Serencha – Inforonics Global Services, LLC – (m) +1-781-439-0519 – 
Mark.Serencha_AT_inforonics.com

From: Cantwell, Rene D [mailto:[email protected]]
Sent: Wednesday, August 31, 2011 12:35 PM
To: spectrum
Subject: RE: [spectrum] Memory issue

Hi Jeremy,

It is very possible you are experience one or more of the memory leaks that we 
have fixed in the 9.2.1 service pack.  You can review the release note for 
9.2.1 where it will list out the brief details of all solutions.  To find the 
solutions for memory leaks just do a search for the word “memory”.

--
Rene’

René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
[email protected]
<mailto:[email protected]>[cid:[email protected]]<javascript:ClickThumbnail(76)>

From: Jeremy Montoya [mailto:[email protected]]
Sent: Wednesday, August 31, 2011 12:19 PM
To: spectrum
Subject: [spectrum] Memory issue

I currently am running 9.2 with H04 and am finding that the SpectroServer.exe 
process is increasing to 2.5gb of first virtual memory then physical memory and 
I receive two alarms that the max threshold has been reached.  Shortly after 
the Spectro Server crashes and I lose the landscape.  Has anyone experience 
this at all, possible memory leak?

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