Patrick,

Roberth Edberg had an important comment in his response.  His statement is 
about relying on "ping" to monitor your network.  My experience with SCOM was 
in 2010 when we had two expert SCOM engineers try to monitor UPSs.  The 
fundamental way that SCOM would try to query the device was to send a request 
to the device and then forget about it.  SCOM had no concept of waiting to see 
if the response was received; no concept of timeouts and retries.   Please 
understand, their experts were claiming that it could do everything better than 
anyone else (we also had two engineers who worked for us and were MVPs with 
SCOM).  But they could not get it to work.  

I had been trying to get Spectrum in and we had a POC.  During that POC, I was 
able to create a management pack to monitor those same UPSs and I had not used 
Spectrum for over 10 years.

I was also quite surprised by the size of the infrastructure needed to run the 
environment and provide fault tolerance.  The infrastructure was larger than 
what we were proposing if we were to bring in both Spectrum and eHealth; and 
that was just for SCOM to monitor the production Windows server environment 
(Spectrum and eHealth would have been for all network, servers, UPSs, 
production and non-production, etc.)

Since we already owned the Microsoft products in our licensing agreement with 
them, we had to use them.  So I hired a SCOM engineer just for this.  I 
interviewed dozens of engineers to find any who had experience with larger 
environments and finally found one.   But during the interview process, I ran 
across a few who worked internally at Microsoft.  They were using SCOM for 
their server monitoring and forwarding all events to Micromuse.  If you take a 
look at their GUI, you would understand since it is not designed for a NOC.   I 
even had one of their consultants onsite doing working with our Exchange team 
to get SCOM setup and he used to lament how Microsoft didn't even do things 
they should.

So, SCOM plays against systemEDGE, NimSoft and other server monitoring agents.  

As you know, it is not just the cost of purchasing the software.  Other factors 
were the sustainability of the environment in monitoring your critical assets.  
How well the GUI worked for the NOC / Operations staff that needed to quickly 
resolve issues.

If you could, have Microsoft take you to one of their customers who has 
replaced Spectrum (or an equivalent system) with SCOM.   See if you can sit 
with them and watch how they use it to monitor their Infrastructure to resolve 
issues.  We were never able to find any organization who used SCOM as the 
primary tool in their NOC.  And I would not doubt that the only ones you may 
find today are those who had nothing and then got SCOM.  What you most likely 
will find is that SCOM feeds a true MoM (Manager of Managers) like SPECTRUM or 
Micromuse and the NOC uses that for all alerting.

Regards,
John Villaire

-----Original Message-----
From: Murtey, Patrick [mailto:pmur...@mgmresorts.com] 
Sent: Thursday, July 03, 2014 7:42 AM
To: spectrum
Subject: RE: [spectrum] scom and spectrum

Hi Stephen,
I agree with every body's comments so far. But that’s the problem. We don’t 
know a thing about scom2012 and its capabilities, and all we have to go on is 
what MS are telling us. That’s why we are asking the community to share what 
they know.  Does 2012 have the equivalent of NCM and SANM? Or some of the other 
features of Spectrum. We would very much like to compile a comparison 
checklist.  Our only experience with scom was 8 years ago when it went from mom 
to scom. We had just deployed a version of mom and barely had it running, and a 
few months later MS came out and said  that mom was rebranded as scom and there 
was no upgrade path. Requiring a brand new fresh install and re-configuration.  
We dropped it at that time feeling that the product was not mature enough to 
take seriously. MS has assured us that this is no longer the case with 
upgrades. Can anybody speak to that as well?

Thanks
Patrick


-----Original Message-----
From: Schroeder, Stephen G CIV USARMY 7 SIG CMD (US) 
[mailto:stephen.g.schroeder....@mail.mil] 
Sent: Thursday, July 03, 2014 5:10 AM
To: spectrum
Subject: RE: [spectrum] scom and spectrum (UNCLASSIFIED)

Classification: UNCLASSIFIED
Caveats: NONE

If you are looking for server monitoring, they are very similar.  Correct me if 
I am wrong, but SCOM is not going to do NCM, SANM and other NETWORKING 
functions.  Where I work, we have both products and we use SCOM for Server 
monitoring.  Granted I do not work with SCOM so I am fully aware of what its 
capabilities are but they were very similar we would not have spent the money 
on getting Spectrum.

Stephen 

-----Original Message-----
From: Murtey, Patrick [mailto:pmur...@mgmresorts.com] 
Sent: Wednesday, July 02, 2014 4:51 PM
To: spectrum
Cc: spectrum
Subject: RE: [spectrum] scom and spectrum

Hi Jason,

We had Microsoft on site yesterday do a full court press.  They are saying that 
scom will do basically everything spectrum will do (minus the Fault Isolation) 
. They say they can manage all flavors of Unix as well using  OMI. Besides the 
SQL monitoring which is a given, they are also claiming to monitor Oracle as 
well.  They also say that 2012 will be able to do log monitoring. I am sure NT 
event logs is a given, but how comprehensive is the third party log monitoring? 
 They make it sound like there’s no need for 3rd party agents to monitor logs 
with 2012.  Anybody else able to provide feedback as well?   By the way  I am 
referring to Spectrum IM 9.2.3.

 

Thanks

Patrick

 

From: Jason Hebron [mailto:jason.heb...@gmail.com] 
Sent: Wednesday, July 02, 2014 1:33 PM
To: Murtey, Patrick
Cc: spectrum
Subject: Re: [spectrum] scom and spectrum

 

By Spectrum do you mean the CA IM 2.0 suite?

One of the big questions - what are you wanting to monitor?

For windows systems SCOM is highly effective

For Network Spectrum is close to unbeatable

For Unix/Linux using the correct agents I would use CA IM 2.0

 

On 3 July 2014 08:18, Murtey, Patrick <pmur...@mgmresorts.com> wrote:

Hi All,

We are looking for those of you out there that have had experience with 
scom2012. Can you tell us what the major differences between scom2012 and 
Spectrum? Like what does one do better than the other? Pros and cons  ( aside 
from fault isolation, which I don't believe anybody else does) .

Thank you very much
Patrick

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Classification: UNCLASSIFIED
Caveats: NONE



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