We had an unexpected and total failure on the SqueezeNetwork service and Slim Devices website last night. Dan brought it back up quickly with a couple of new machines, but it failed again last night.

We're trying to communicate our situation as clearly as possible, but we're scrambling now to bring the services back up.

-dean



On Jan 11, 2006, at 8:07 AM, mzpro5 wrote:


I can understand when maintenance or upgrades are being done but how
difficult would it be to let people know via a forum announcement ahead
of time when scheduled work is going to be done or that there is a
problem being fixed?

The most frustrating thing I have found since getting my SB3 in
November is not necessarily the connection issues/problems but what I
consider very poor communication/customer service from the Slim Devices
people.

You expect bugs when getting a new product but customers would like a
little communication before the fact to temper frustration when things
aren't working correctly.


--
mzpro5
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