Thanks, I'll try to upgrade, and see if that works.  And I'll make sure to
make backups of the current setup.

Erin Pidgeon


> Well, things don't typically stop working unless someone changed
> something.  Chances are that they did something to their system that
> created the side effects you are currently experiencing.  You should
> encourage them to try reintegrating a newer version of SM into their
> admin panel.  They could probably ask for help here if they need it.
>
> Contrary to what they are telling you, you can upgrade your SM without
> telnet access...  you can download a tarball of the current stable
> release, unpack it on your own computer, make any configuration
> settings that you need (check the contents of the config/config.php for
> the current installation and you can copy most values from there), FTP
> in and make backup copies of the current installation and then upload
> the new installation.  There's probably some other fussing you'll have
> to do, but for the most part, since SM does not require compilation and
> any installation procedures beside the placement of files, this should
> work. Er, that is, the one big problem you might run into if you
> attempt to replace your data directory is permissions problems
> (depending on
> whether or not you can change ownership or permissions via FTP, which I
> doubt)... so leave the data directory AS IS, and manually replace the
> other directories for your best bet.  I think.  Not making any
> guarantees.  Remember to make backups!  ;>




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