Hello all, We are running SM 1.4.1-2 on Redhat 8.0 with qmail 1.03+patches-19
and courier-imap 3.0.5-1.8.0. The machine is a dual Xeon 2.66 GHz with 2
GB of RAM. I have a user that is trying to download a MS Word document
that is about 4.5 MB in size. When she clicks on the attachment in SM, it
brings up an “Action Canceled” page in the main frame (folder list
remains on the left). Now, it was not uploaded and sent via our SM, but
for the record I have upload_max_filesize set to 10M in php.ini. I also
have LimitRequestBody set to 10000000 in the php.conf for Apache. I have max_execution_time
set to 30 in the php.ini file. I have attempted to up that to 300
but nothing changed. The “Action Canceled” page comes up
almost immediately. So, I don’t think it is timing out
anyway. I just wanted to try adjusting that setting. The attachment
can be downloaded using other clients like Outlook Express and Outlook. I
can also download other MS Word documents of the same size of larger in
SM. I sent myself a 6.8 MB word document and I was able to access it from
SM just fine. If anyone has any ideas as to what the problem may be,
please let me know. It seems to be unique to this attachment, but I don’t
see any uniqueness about it or in the content. Thanks! Jodie E Crouch III ShreveNet, Inc. Asst. Network Administrator (318) 222-2NET ---
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