Thanks Jay. I will try your suggestions! Jodie
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jay Lee Sent: Monday, July 12, 2004 3:32 PM To: [EMAIL PROTECTED] Subject: Re: [SM-USERS] Problem with attachment Try bumping memory_limit in php.ini up also. It's 8M by default which you'd think would be enough but when the attachment is encoded and Squirrelmail is keeping track of other things 8M might not be enough. I'd say try bumping this and also upload_max_filesize to something like 64M. See if that fixes the problem. Then lower until the problem reappears. You'll need to decide how large an attachment you will allow. You should also upgrade from 1.4.1 to 1.4.3a as it contains a number of bug fixes and security patches (although none related to attachment issues that I recall). Still it's a good idea. Jay Jodie said: > Hello all, > > > > We are running SM 1.4.1-2 on Redhat 8.0 with qmail 1.03+patches-19 and > courier-imap 3.0.5-1.8.0. The machine is a dual Xeon 2.66 GHz with 2 GB > of > RAM. I have a user that is trying to download a MS Word document that is > about 4.5 MB in size. When she clicks on the attachment in SM, it brings > up > an “Action Canceled” page in the main frame (folder list remains on the > left). Now, it was not uploaded and sent via our SM, but for the record I > have upload_max_filesize set to 10M in php.ini. I also have > LimitRequestBody set to 10000000 in the php.conf for Apache. I have > max_execution_time set to 30 in the php.ini file. I have attempted to up > that to 300 but nothing changed. The “Action Canceled” page comes up > almost > immediately. So, I don’t think it is timing out anyway. I just wanted to > try adjusting that setting. The attachment can be downloaded using other > clients like Outlook Express and Outlook. I can also download other MS > Word > documents of the same size of larger in SM. I sent myself a 6.8 MB word > document and I was able to access it from SM just fine. > > > > If anyone has any ideas as to what the problem may be, please let me know. > It seems to be unique to this attachment, but I don’t see any uniqueness > about it or in the content. > > > > Thanks! > > > > Jodie E Crouch III > > ShreveNet, Inc. > > Asst. Network Administrator > > (318) 222-2NET > > > > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.719 / Virus Database: 475 - Release Date: 7/12/2004 > > > -- Jay Lee Network / Systems Administrator Information Technology Dept. Philadelphia Biblical University -- I propose we leave math to the machines and go play outside. --Calvin ------------------------------------------------------- This SF.Net email sponsored by Black Hat Briefings & Training. Attend Black Hat Briefings & Training, Las Vegas July 24-29 - digital self defense, top technical experts, no vendor pitches, unmatched networking opportunities. Visit www.blackhat.com -- squirrelmail-users mailing list List Address: [EMAIL PROTECTED] List Archives: http://sourceforge.net/mailarchive/forum.php?forum_id)95 List Info: https://lists.sourceforge.net/lists/listinfo/squirrelmail-users --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.719 / Virus Database: 475 - Release Date: 7/12/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.719 / Virus Database: 475 - Release Date: 7/12/2004 ------------------------------------------------------- This SF.Net email sponsored by Black Hat Briefings & Training. Attend Black Hat Briefings & Training, Las Vegas July 24-29 - digital self defense, top technical experts, no vendor pitches, unmatched networking opportunities. Visit www.blackhat.com -- squirrelmail-users mailing list List Address: [EMAIL PROTECTED] List Archives: http://sourceforge.net/mailarchive/forum.php?forum_id)95 List Info: https://lists.sourceforge.net/lists/listinfo/squirrelmail-users
