Can you ping your mail server by host name from the machine where the
Email service is registered? e..g ping mail.company.com
If this doesn't work, then you need to resolve this problem (which has
nothing to do with STAF) before you can use it as a mail server for the
STAF Email service.
If this does work, then do the following:
Make sure you are you using the latest version of the Email service which
is V3.3.5. You can check the version by running: STAF local EMAIL VERSION
Are there are any errors in your Email service log? You can view the log
by running:
STAF local LOG QUERY MACHINE {STAF/Config/MachineNickname} LOGNAME
email
See section "Using Telnet to Debug Mail Server Problems" in the STAF Email
Service User's Guide at
http://staf.sourceforge.net/current/email.html#Header_Telnet and try to
submit the same email request via telent. It should fail the same way the
STAF Email service fails. If so, you will need to investigate why your
mail server is unable to send the email.
--------------------------------------------------------------
Sharon Lucas
IBM Austin, luc...@us.ibm.com
(512) 286-7313 or Tieline 363-7313
From: John Andoh <john.an...@gmail.com>
To: Sharon Lucas/Austin/IBM@IBMUS
Cc: staf-users@lists.sourceforge.net
Date: 08/01/2011 05:40 PM
Subject: [staf-users] STAF send mail not working...
Hi Sharon, et al:
Fyi, the send mail portion of STAF is not working on my server.
The STAF mailserver is configured as follows:
service EMAIL library JSTAF execute
{STAF/Config/STAFRoot}/services/email/STAFEmail.jar PARMS MAILSERVER
mail.company.com
But, sending mails get these error messages:
C:\>
C:\>staf local email send to john.an...@company.com subject "Test Message"
message "Hello and Welcome to STAF/STAX"
Error submitting request, RC: 4001
Additional info
---------------
Socket IO Error: java.net.UnknownHostException: mail.company.com
Mailserver: mail.company.com Port: 25
C:\>
C:\>nslookup mail.company.com
Server: dns.company.com
Address: 123.45.34.254
Non-authoritative answer:
Name: mail.company.com
Address: 10.12.34.124
Aliases: mail.company.com
DNS is working OK. Firewall rules have been updated to allow send mails
from the STAF server
So, I don’t know what is going on.
Please help! Thanks!
Regards,
John Andoh
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