It appears you don't have the domain for your stafswin2008r2 machine set
up correctly based on the error message in your Email service log. The
default FROM id used if you don't specify the FROM option on your EMAIL
SEND TO request is STAFEmailService@<Your Machine Name> where <Your
Machine Name> should be a fully-qualified domain name like stafswin2008r2
.company.com. However, your machine name is stafswin2008r2 (not a
fully-qualified domain name).
Refer to section "3.1.4 Why can't my STAF machines communicate?" in the
STAF FAQ at
http://staf.sourceforge.net/current/STAFFAQ.htm#STAF%20machines%20can%27t%20communicate%20due%20to%20DNS%20issues
and see how to change your DNS settings on Windows. Once you're set up
the DNS settings correctly, when your start STAFProc, you should see a
fully-qualified host name show up for the machine. Here's as example.
Note that company.com seen for your "Machine" value should be whatever
your domain name is:
C:\>STAFProc
Machine : stafswin2008r2.company.com
Machine nickname : stafswin2008r2.company.com
Startup time : 20110802-12:55:23
STAFProc version 3.4.6 initialized
You can also verify that this is set up correctly by checking the value of
the STAF/Config/Machine variable. For example:
C:\>STAF local VAR RESOLVE STRING {STAF/Config/Machine}
Response
--------
stafswin2008r2.company.com
Once you have your DNS settings on this machine fixed, retry sending an
email using the STAF Email service to see if it works.
Here's an example of the messages logged in the Email service log when I
successfully send a message using the Email service from my machine that
has fully-qualified host name client1.austin.ibm.com:
C:\>staf local email send to jane...@us.ibm.com SUBJECT "Test" MESSAGE
"Testing 123..."
20110802-12:56:31 Info [local://local:92] SEND TO [jane...@us.ibm.com]
FROM stafemailserv...@client1.austin.ibm.com SUBJECT Test CONTENT TYPE
text/plain
20110802-12:56:32 Info [local://local:92] 220 d03mailsrv.boulder.ibm.com
ESMTP Sendmail 8.14.4/8.13.1/NCO v10.0 AVin; Tue, 2 Aug 2011 12:02:04
-0600
20110802-12:56:32 Info [local://local:92] 250 d03mailsrv.boulder.ibm.com
Hello client1.austin.ibm.com [9.41.99.999], pleased to meet you
20110802-12:56:32 Info [local://local:92] 250 2.1.0
stafemailserv...@client1.austin.ibm.com... Sender ok
20110802-12:56:32 Info [local://local:92] 250 2.1.5 jane...@us.ibm.com...
Recipient ok
20110802-12:56:32 Info [local://local:92] 250 Mail queued for delivery.
--------------------------------------------------------------
Sharon Lucas
IBM Austin, luc...@us.ibm.com
(512) 286-7313 or Tieline 363-7313
From: John Andoh <john.an...@gmail.com>
To: Sharon Lucas/Austin/IBM@IBMUS
Cc: staf-users@lists.sourceforge.net
Date: 08/01/2011 08:56 PM
Subject: Re: [staf-users] STAF send mail not working...
Hi Sharon,
Thanks for the excellent suggestions!
Fyi, the command, C:\>STAF local LOG QUERY MACHINE
{STAF/Config/MachineNickname} LOGNAME email, returned the following
response:
Response
--------
Date-Time Level Message
----------------- -----
-------------------------------------------------------
20110801-16:48:34 Info [local://local:82] SEND TO [john.an...@company.com
] CC [] BCC [] FROM STAFEmailService@stafswin2008r2 SUBJECT Test Message
CONTENTTYPE text/plain
20110801-16:48:34 Info [local://local:82] 220 usindmail01.company.com
ESMTP Sendmail 8.14.1/8.14.1; Mon, 1 Aug 2011 19:57:45 -0400 (EDT)
20110801-16:48:34 Info [local://local:82] 250 usindmail01.company.com
Hello usindnetf5-vlan4float.corp.company.com [10.74.12.196], pleased to
meet you
20110801-16:48:34 Error [local://local:82] 553 5.1.8
STAFEmailService@stafswin2008r2... Domain of sender address
STAFEmailService@stafswin2008r2 does not exist
The server sending the STAF email is: stafswin2008r2. DNS nslookup can
resolve "stafswin2008r2" to a valid IP address.
What else do I need to resolve the sender's address,
STAFEmailService@stafswin2008r2?
Thanks in advance for your help.
Regards,
John Andoh
On Mon, Aug 1, 2011 at 4:09 PM, Sharon Lucas <luc...@us.ibm.com> wrote:
Can you ping your mail server by host name from the machine where the
Email service is registered? e..g ping mail.company.com
If this doesn't work, then you need to resolve this problem (which has
nothing to do with STAF) before you can use it as a mail server for the
STAF Email service.
If this does work, then do the following:
Make sure you are you using the latest version of the Email service which
is V3.3.5. You can check the version by running: STAF local EMAIL VERSION
Are there are any errors in your Email service log? You can view the log
by running:
STAF local LOG QUERY MACHINE {STAF/Config/MachineNickname} LOGNAME
email
See section "Using Telnet to Debug Mail Server Problems" in the STAF Email
Service User's Guide at
http://staf.sourceforge.net/current/email.html#Header_Telnet and try to
submit the same email request via telent. It should fail the same way the
STAF Email service fails. If so, you will need to investigate why your
mail server is unable to send the email.
--------------------------------------------------------------
Sharon Lucas
IBM Austin, luc...@us.ibm.com
(512) 286-7313 or Tieline 363-7313
From: John Andoh <john.an...@gmail.com>
To: Sharon Lucas/Austin/IBM@IBMUS
Cc: staf-users@lists.sourceforge.net
Date: 08/01/2011 05:40 PM
Subject: [staf-users] STAF send mail not working...
Hi Sharon, et al:
Fyi, the send mail portion of STAF is not working on my server.
The STAF mailserver is configured as follows:
service EMAIL library JSTAF execute
{STAF/Config/STAFRoot}/services/email/STAFEmail.jar PARMS MAILSERVER
mail.company.com
But, sending mails get these error messages:
C:\>
C:\>staf local email send to john.an...@company.com subject "Test Message"
message "Hello and Welcome to STAF/STAX"
Error submitting request, RC: 4001
Additional info
---------------
Socket IO Error: java.net.UnknownHostException: mail.company.com
Mailserver: mail.company.com Port: 25
C:\>
C:\>nslookup mail.company.com
Server: dns.company.com
Address: 123.45.34.254
Non-authoritative answer:
Name: mail.company.com
Address: 10.12.34.124
Aliases: mail.company.com
DNS is working OK. Firewall rules have been updated to allow send mails
from the STAF server
So, I don’t know what is going on.
Please help! Thanks!
Regards,
John Andoh
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