Hi Sharon,
I have implemented your helpful suggestions and resolved the STAF email
problem that I encountered.
Many thanks for your help!
Regards,
John Andoh
On Tue, Aug 2, 2011 at 11:19 AM, Sharon Lucas <luc...@us.ibm.com> wrote:
> It appears you don't have the domain for your stafswin2008r2 machine set up
> correctly based on the error message in your Email service log. The default
> FROM id used if you don't specify the FROM option on your EMAIL SEND TO
> request is STAFEmailService@<Your Machine Name> where <Your Machine Name>
> should be a fully-qualified domain name like stafswin2008r2.company.com.
> However,
> your machine name is stafswin2008r2 (not a fully-qualified domain name).
>
> Refer to section "3.1.4 Why can't my STAF machines communicate?" in the
> STAF FAQ at
> http://staf.sourceforge.net/current/STAFFAQ.htm#STAF%20machines%20can%27t%20communicate%20due%20to%20DNS%20issuesand
> see how to change your DNS settings on Windows. Once you're set up the
> DNS settings correctly, when your start STAFProc, you should see a
> fully-qualified host name show up for the machine. Here's as example. Note
> that company.com seen for your "Machine" value should be whatever your
> domain name is:
>
> C:\>STAFProc
>
> Machine : stafswin2008r2.company.com
> Machine nickname : stafswin2008r2.company.com
> Startup time : 20110802-12:55:23
>
> STAFProc version 3.4.6 initialized
>
> You can also verify that this is set up correctly by checking the value of
> the STAF/Config/Machine variable. For example:
>
> C:\>STAF local VAR RESOLVE STRING {STAF/Config/Machine}
> Response
> --------
> stafswin2008r2.company.com
>
> Once you have your DNS settings on this machine fixed, retry sending an
> email using the STAF Email service to see if it works.
>
> Here's an example of the messages logged in the Email service log when I
> successfully send a message using the Email service from my machine that has
> fully-qualified host name client1.austin.ibm.com:
>
> C:\>staf local email send to jane...@us.ibm.com SUBJECT "Test" MESSAGE
> "Testing 123..."
>
> 20110802-12:56:31 Info [local://local:92] SEND TO [jane...@us.ibm.com]
> FROM stafemailserv...@client1.austin.ibm.com SUBJECT Test CONTENT TYPE
> text/plain
> 20110802-12:56:32 Info [local://local:92] 220
> d03mailsrv.boulder.ibm.comESMTP Sendmail 8.14.4/8.13.1/NCO v10.0 AVin; Tue, 2
> Aug 2011 12:02:04 -0600
> 20110802-12:56:32 Info [local://local:92] 250 d03mailsrv.boulder.ibm.comHello
> client1.austin.ibm.com [9.41.99.999], pleased to meet you
> 20110802-12:56:32 Info [local://local:92] 250 2.1.0
> stafemailserv...@client1.austin.ibm.com... Sender ok
> 20110802-12:56:32 Info [local://local:92] 250 2.1.5 jane...@us.ibm.com...
> Recipient ok
> 20110802-12:56:32 Info [local://local:92] 250 Mail queued for delivery.
>
> --------------------------------------------------------------
> Sharon Lucas
> IBM Austin, luc...@us.ibm.com
> (512) 286-7313 or Tieline 363-7313
>
>
>
>
> From: John Andoh <john.an...@gmail.com>
> To: Sharon Lucas/Austin/IBM@IBMUS
> Cc: staf-users@lists.sourceforge.net
> Date: 08/01/2011 08:56 PM
> Subject: Re: [staf-users] STAF send mail not working...
> ------------------------------
>
>
>
> Hi Sharon,
>
> Thanks for the excellent suggestions!
>
> Fyi, the command, C:\>STAF local LOG QUERY MACHINE
> {STAF/Config/MachineNickname} LOGNAME email, returned the following
> response:
>
> Response
> --------
> Date-Time Level Message
> ----------------- -----
> -------------------------------------------------------
> 20110801-16:48:34 Info [local://local:82] SEND TO [*
> john.an...@company.com* <john.an...@company.com>] CC [] BCC [] FROM *
> STAFEmailService@stafswin2008r2* <STAFEmailService@stafswin2008r2> SUBJECT
> Test Message CONTENTTYPE text/plain
> 20110801-16:48:34 Info [local://local:82] 220
> *usindmail01.company.com*<http://usindmail01.company.com/>ESMTP Sendmail
> 8.14.1/8.14.1; Mon, 1 Aug 2011 19:57:45 -0400 (EDT)
> 20110801-16:48:34 Info [local://local:82] 250
> *usindmail01.company.com*<http://usindmail01.company.com/>Hello
> *usindnetf5-vlan4float.corp.company.com*<http://usindnetf5-vlan4float.corp.company.com/>[10.74.12.196],
> pleased to meet you
> 20110801-16:48:34 Error [local://local:82] 553 5.1.8 *
> STAFEmailService@stafswin2008r2* <STAFEmailService@stafswin2008r2>...
> Domain of sender address
> *STAFEmailService@stafswin2008r2*<STAFEmailService@stafswin2008r2>does not
> exist
>
>
> The server sending the STAF email is: stafswin2008r2. DNS nslookup can
> resolve "stafswin2008r2" to a valid IP address.
>
> What else do I need to resolve the sender's address, *
> STAFEmailService@stafswin2008r2* <STAFEmailService@stafswin2008r2>?
>
> Thanks in advance for your help.
>
> Regards,
> John Andoh
>
>
>
>
>
> On Mon, Aug 1, 2011 at 4:09 PM, Sharon Lucas
> <*luc...@us.ibm.com*<luc...@us.ibm.com>>
> wrote:
> Can you ping your mail server by host name from the machine where the Email
> service is registered? e..g ping *mail.company.com*<http://mail.company.com/>
>
> If this doesn't work, then you need to resolve this problem (which has
> nothing to do with STAF) before you can use it as a mail server for the STAF
> Email service.
>
> If this does work, then do the following:
>
> Make sure you are you using the latest version of the Email service which
> is V3.3.5. You can check the version by running: STAF local EMAIL VERSION
>
> Are there are any errors in your Email service log? You can view the log by
> running:
>
> STAF local LOG QUERY MACHINE {STAF/Config/MachineNickname} LOGNAME
> email
> See section "Using Telnet to Debug Mail Server Problems" in the STAF Email
> Service User's Guide
> <http://staf.sourceforge.net/current/email.html#ToC_Telnet>at *
> http://staf.sourceforge.net/current/email.html#Header_Telnet*<http://staf.sourceforge.net/current/email.html#Header_Telnet>and
> try to submit the same email request via telent. It should fail the
> same way the STAF Email service fails. If so, you will need to investigate
> why your mail server is unable to send the email.
>
> --------------------------------------------------------------
> Sharon Lucas
> IBM Austin, *luc...@us.ibm.com* <luc...@us.ibm.com>*
> **(512) 286-7313* <%28512%29%20286-7313> or Tieline 363-7313
>
>
>
>
> From: John Andoh <*john.an...@gmail.com* <john.an...@gmail.com>>
> To: Sharon Lucas/Austin/IBM@IBMUS
> Cc:
> *staf-users@lists.sourceforge.net*<staf-users@lists.sourceforge.net>
> Date: 08/01/2011 05:40 PM
> Subject: [staf-users] STAF send mail not working...
> ------------------------------
>
>
>
> Hi Sharon, et al:
>
> Fyi, the send mail portion of STAF is not working on my server.
>
>
>
> The STAF mailserver is configured as follows:
>
>
>
> service EMAIL library JSTAF execute
> {STAF/Config/STAFRoot}/services/email/STAFEmail.jar PARMS MAILSERVER *
> mail.company.com* <http://mail.company.com/>
>
>
>
> But, sending mails get these error messages:
>
>
>
>
>
> *C:\>*
>
> *C:\>staf local email send to **john.an...@company.com*<john.an...@hds.com>
> * subject "Test Message" message "Hello and Welcome to STAF/STAX"*
>
> *Error submitting request, RC: 4001*
>
> *Additional info*
>
> *---------------*
>
> *Socket IO Error: java.net.UnknownHostException:
> **mail.company.com*<http://mail.company.com/>
> * Mailserver: **mail.company.com* <http://mail.company.com/>* Port: 25*
>
> * *
>
> *C:\>*
>
>
>
>
>
> *C:\>nslookup **mail.company.com* <http://mail.company.com/>
>
> *Server: **dns.company.com* <http://dns.company.com/>
>
> *Address: 123.45.34.254*
>
> * *
>
> *Non-authoritative answer:*
>
> *Name: **mail.company.com* <http://mail.company.com/>
>
> *Address: 10.12.34.124*
>
> *Aliases: **mail.company.com* <http://mail.company.com/>
>
>
>
>
>
> DNS is working OK. Firewall rules have been updated to allow send mails
> from the STAF server
>
> So, I don’t know what is going on.
>
> Please help! Thanks!
>
>
> Regards,
> John Andoh
>
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