> seems like you didn't get try'n'buy in writing, had lousy sales rep, and did > too little research on your own.
HEH! Agreed on all points. ;) For better or worse, I was not involved in the purchase portion; I inherited this mess. I'd still expect Sun to take hardware back though - I've never worked with another vendor that claims once the box is open you can't return it, even if it's full of issues. > we don't have any 7210's so I can't comment on that. we've had some > ssues with the firmware on 7410 (hardware has been fine), and Sun has > worked pretty hard to solve them. there are still some kinks to work > out, but we're hopeful that the next major release will solve them. > (network/service outage for 30-60 seconds when adding > a new VLAN to the trunk is the current biggest issue.) Nods.. I can understand config changes causing flaps (doesn't make me happy, but I can understand it!).. I just don't like issues on a "black box" (I love it when I run the shell command and it tells me I'm voiding my warranty) where the vendor is completely useless to give us a resolution. > I don't get it, don't you have a support contract for this equipment? > we've had direct contact with Sun engineers in the US when the Norwegian > technicians lack the in-depth expertise. appropriate escalation has not > been a problem. Gold-level support one one machine, Silver on the others. I know, it's crazy. I would not have ever expected any company offering support contracts to be this bad at support. ;( > however, since you don't have any clustering features anyway, you might > be just as happy with plain OpenSolaris. you lose the pretty web UI for > Analytics, and you need to run the development version (COMSTAR in > 2009.06 is quite slow and has seen lots of improvements since then). In many ways, I've been getting better results hitting the command line to try to get status information out of the system anyways. We're running Dev versions of OpenSolaris on our non-production machines.. and quite happy with it there. > unfortunately, that x25-e is useless since its write cache is not > reliable when power is cut. kind of defeats the point when used for > ZIL... in addition, it is quite a bit slower than the Zeus Sun rebrands as > Logzilla. So I'm reading! :) I knew it wasn't as fast as the Logzilla, but also know that it's much faster than sync writes to disk.. the unreliable write cache is scary though. I've got more research to do. Thanks! -- This message posted from opensolaris.org _______________________________________________ storage-discuss mailing list storage-discuss@opensolaris.org http://mail.opensolaris.org/mailman/listinfo/storage-discuss
