[To the list this time] I almost always hit this on the initial save, but if I followup with either *Save* or *Save to cloud storage* it usually completes without error eventually... this often requires 3 or 4 tries.
On Fri, Jul 29, 2016 at 9:18 AM, Adric Norris <landstander...@gmail.com> wrote: > I almost always hit this on the initial save, but if I followup with > either *Save* or *Save to cloud storage* it usually completes without > error eventually... this often requires 3 or 4 tries. > > On Fri, Jul 29, 2016 at 8:54 AM, Martin de Weger <mar...@reef-it.nl> > wrote: > >> Actually, I have this issue as well. It looks to me there are issues if >> you press save multiple times. I haven’t reported it myself since I’m not >> diving a lot at the moment (unfortunately) and I can upload my dives if I >> either am patient and wait for the sync to complete or press safe multiple >> times. >> >> My connection is working fine with all other applications, it looks like >> the problem is isolated to Subsurface. >> >> Regards, >> >> Martin de Weger >> >> Op 29 jul. 2016, om 15:49 heeft Adric Norris <landstander...@gmail.com> >> het volgende geschreven: >> >> Recently took a cross-country dive trip, and had a chance to test a bit >> more. Sadly, I seem to be able to reproduce the issue *very* reliably... >> multiple Subsurface cloud accounts, multiple platforms (Linux, Mac, and >> Windows), and several different home networks and underlying ISPs (none of >> which exhibit any problems with other applications). Nothing makes any >> difference... the problem occurs effectively every time. >> >> I'm honestly surprised that no one else seems to be encountering this >> behaviour. From what I can see it occurs with virtually any attempt to save >> when using cloud storage, regardless of network quality and latency. >> >> On Tue, Jul 12, 2016 at 8:25 PM, Adric Norris <landstander...@gmail.com> >> wrote: >> >>> Is anyone else frequently seeing the following error when saving changes? >>> >>> Authentication to cloud storage failed. >>> Cannot sync with cloud server, working with offline copy. >>> >>> >>> While this sometimes seems to be legitimate, often the error is >>> displayed even though the changes appear to have been saved successfully. >>> For example I'll change the Notes text for a recent dive and save (File -> >>> Save), which triggers the error. I then look it up my dives on >>> https://cloud.subsurface-divelog.org, and (frequently, but not always) >>> find that the changed text is indeed present. Attempting to save multiple >>> times in a row or choosing "Save to cloud storage" will sometimes complete >>> without error, but it's very inconsistent. >>> >>> This has been going on for awhile but I'd been assuming it was an issue >>> with my home network, or notebook installation... I'm running Ubuntu 16.04 >>> (Xenial), with Subsurface installed from the PPA. However I recently >>> upgraded Subsurface (from either 4.5.2 or 4.5.3, IIRC) on my sister's >>> macbook while we were visiting family, and she encountered the same stream >>> of errors when saving her first new dive... we ended up trying to save >>> about 4 times, before being confident all was well. Since the notebook, OS, >>> and network were all different, I now believe this to be a more general >>> issue. >>> >>> Any idea how I can help to troubleshooting the issue? I'm happy to do >>> whatever I can, but am not really sure where to begin. >>> >>> Thanx! >>> >>> -- >>> "In the beginning the Universe was created. This has made a lot of >>> people very angry and been widely regarded as a bad move." -Douglas Adams >>> >> >> >> >> -- >> "In the beginning the Universe was created. This has made a lot of people >> very angry and been widely regarded as a bad move." -Douglas Adams >> _______________________________________________ >> subsurface mailing list >> subsurface@subsurface-divelog.org >> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface >> >> >> > > > -- > "In the beginning the Universe was created. This has made a lot of people > very angry and been widely regarded as a bad move." -Douglas Adams > -- "In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move." -Douglas Adams
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