Hi Dirk: I hate to be a pain but I am having an issue importing dives from my Shearwater computers. The attempted import documented below is a Petrel (model 1) from which I have no trouble importing into Shearwater Desktop. I am running Subsurface 4.7.6 which I installed this week on a Macbook Pro Mid 2009 with Mac OS X 10.11.6 (El Capitan), all patches are installed.
Here is a screenshot of the error message along with the import parameters: The contents of the log file are below, it is also attached: Subsurface: v4.7.6, built with libdivecomputer v0.7.0-devel-Subsurface-branch (8ae735a4d70307ebe2a42d315697f02ce71dbe88) ERROR: Failed to open the serial port. [in /Users/hohndel/src/subsurface/libdivecomputer/src/shearwater_common.c:46 (shearwater_common_open)] I have been able to import dives from my Oceanic VT4 via its USB cable into Subsurface without any issue. I also have a Shearwater Perdix which uses Low Energy Bluetooth so I have to use the dongle that came with the Perdix. I was able to get the Perdix to connect 1 time but have not had any luck connecting after that. Please let me know what I am doing wrong. Thank you, Charles On Mon, Jan 8, 2018 at 1:04 PM, Dirk Hohndel <[email protected]> wrote: > No, you didn't. > > Thanks for pointing this out, I just fixed our website to no longer claim > that MacOS 10.9 (and to my surprise in some outdated translations, 10.7) > are supported. > > /D > > On Jan 8, 2018, at 9:54 AM, Charles Hochhauser <[email protected]> wrote: > > Or I misread the requirements. > > Charles > > On Mon, Jan 8, 2018 at 12:21 PM, Dirk Hohndel <[email protected]> wrote: > >> Oops, do we have the wrong info on the web? >> I'll take a look. Sorry about that >> >> /D >> >> >> On January 8, 2018 8:56:01 AM PST, Charles Hochhauser <[email protected]> >> wrote: >>> >>> Hi Dirk: >>> >>> I appreciate you getting back to me. I upgraded to the highest OS X >>> this Macbook will support, 10.11.6, this morning and Subsurface came up. >>> You may want to update the Subsurface minimum requirements for Mac OS X. >>> >>> Thank you, >>> >>> Charles >>> >>> >>> On Mon, Jan 8, 2018 at 10:39 AM, Dirk Hohndel <[email protected]> wrote: >>> >>>> Apple makes it really hard to support older versions of MacOS. Even >>>> though 10.10 has only been available for a little over three years, some of >>>> the underlying libraries that we rely on no longer work with 10.9 and >>>> earlier. >>>> >>>> Subsurface 4.6.4 worked on older versions of MacOS (10.8 & 10.9), but >>>> the 4.7 series all require 10.10 or newer. >>>> >>>> /D >>>> >>>> On Jan 7, 2018, at 1:44 PM, Charles Hochhauser <[email protected]> >>>> wrote: >>>> >>>> Hi All: >>>> >>>> I am new to Subsurface. I recently downloaded version 4.7.6 and tried >>>> to run Subsurface for the very first time. I have a Macbook Pro with OS X >>>> 10.9.5. My understanding is that Subsurface should run on MAC OS 10.9 and >>>> newer. >>>> >>>> When I start Subsurface a popup with the following message appears: >>>> >>>> *Subsurface cannot be opened because of a problem. * >>>> >>>> Check with the developer to make sure Subsurface works with this >>>> version of OS X. You may need to reinstall the application. Be sure to >>>> install any available updates for the application and OS X. >>>> >>>> Click Report to see more detailed information and send a report to >>>> Apple. >>>> >>>> >>>> OS X is patched up to date. Please tell me what I am doing wrong or >>>> how to correct/get around this error. >>>> >>>> Thank you, >>>> >>>> Charles >>>> >>>> _______________________________________________ >>>> subsurface mailing list >>>> [email protected] >>>> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface >>>> >>>> >>>> >>> >> -- >> from my phone. >> > > >
subsurface.log
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