Hi Jan: This may be the same defect, I am unable to get the workaround to work so it is hard to confirm.
Regards, Charles On Tue, Jan 9, 2018 at 11:23 AM, Jan Mulder <[email protected]> wrote: > Not sure it is related to your case but see: > > https://github.com/Subsurface-divelog/subsurface/issues/1002 > > There is a bug in 4,7,6 that might explain your issue. In the 1002 github > issue is the following workaround: > > When going to the "remote Bluetooth device selection" screen first, > selecting the DC and save it, and then back at the download screen, the > download succeeds. Or just manually type in the BT address without the name > padding. > > --jan > > > > On 09-01-18 17:11, Charles Hochhauser wrote: > >> Hi Dirk: >> >> I hate to be a pain but I am having an issue importing dives from my >> Shearwater computers. The attempted import documented below is a Petrel >> (model 1) from which I have no trouble importing into Shearwater Desktop. >> I am running Subsurface 4.7.6 which I installed this week on a Macbook Pro >> Mid 2009 with Mac OS X 10.11.6 (El Capitan), all patches are installed. >> >> Here is a screenshot of the error message along with the import >> parameters: >> >> >> >> The contents of the log file are below, it is also attached: >> >> Subsurface: v4.7.6, built with libdivecomputer >> v0.7.0-devel-Subsurface-branch >> (8ae735a4d70307ebe2a42d315697f02ce71dbe88) >> ERROR: Failed to open the serial port. [in >> /Users/hohndel/src/subsurface/libdivecomputer/src/shearwater >> _common.c:46 >> (shearwater_common_open)] >> >> >> I have been able to import dives from my Oceanic VT4 via its USB cable >> into Subsurface without any issue. I also have a Shearwater Perdix which >> uses Low Energy Bluetooth so I have to use the dongle that came with the >> Perdix. I was able to get the Perdix to connect 1 time but have not had >> any luck connecting after that. >> >> Please let me know what I am doing wrong. >> >> Thank you, >> >> Charles >> >> >> On Mon, Jan 8, 2018 at 1:04 PM, Dirk Hohndel <[email protected] <mailto: >> [email protected]>> wrote: >> >> No, you didn't. >> >> Thanks for pointing this out, I just fixed our website to no longer >> claim that MacOS 10.9 (and to my surprise in some outdated >> translations, 10.7) are supported. >> >> /D >> >> On Jan 8, 2018, at 9:54 AM, Charles Hochhauser <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> Or I misread the requirements. >>> >>> Charles >>> >>> On Mon, Jan 8, 2018 at 12:21 PM, Dirk Hohndel <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> Oops, do we have the wrong info on the web? >>> I'll take a look. Sorry about that >>> >>> /D >>> >>> >>> On January 8, 2018 8:56:01 AM PST, Charles Hochhauser >>> <[email protected] <mailto:[email protected]>> wrote: >>> >>> Hi Dirk: >>> >>> I appreciate you getting back to me. I upgraded to the >>> highest OS X this Macbook will support, 10.11.6, this >>> morning and Subsurface came up. You may want to update >>> the Subsurface minimum requirements for Mac OS X. >>> >>> Thank you, >>> >>> Charles >>> >>> On Mon, Jan 8, 2018 at 10:39 AM, Dirk Hohndel >>> <[email protected] <mailto:[email protected]>> wrote: >>> >>> Apple makes it really hard to support older versions >>> of MacOS. Even though 10.10 has only been available >>> for a little over three years, some of the underlying >>> libraries that we rely on no longer work with 10.9 and >>> earlier. >>> >>> Subsurface 4.6.4 worked on older versions of MacOS >>> (10.8 & 10.9), but the 4.7 series all require 10.10 or >>> newer. >>> >>> /D >>> >>> On Jan 7, 2018, at 1:44 PM, Charles Hochhauser >>>> <[email protected] <mailto:[email protected]>> wrote: >>>> >>>> Hi All: >>>> >>>> I am new to Subsurface. I recently downloaded >>>> version 4.7.6 and tried to run Subsurface for the >>>> very first time. I have a Macbook Pro with OS X >>>> 10.9.5. My understanding is that Subsurface should >>>> run on MAC OS 10.9 and newer. >>>> >>>> When I start Subsurface a popup with the following >>>> message appears: >>>> >>>> *Subsurface cannot be opened because of a problem. * >>>> >>>> Check with the developer to make sure Subsurface >>>> works with this version of OS X. You may need to >>>> reinstall the application. Be sure to install any >>>> available updates for the application and OS X. >>>> >>>> Click Report to see more detailed information and >>>> send a report to Apple. >>>> >>>> >>>> OS X is patched up to date. Please tell me what I am >>>> doing wrong or how to correct/get around this error. >>>> >>>> Thank you, >>>> >>>> Charles >>>> >>>> _______________________________________________ >>>> subsurface mailing list >>>> [email protected] >>>> <mailto:[email protected]> >>>> http://lists.subsurface-divelo >>>> g.org/cgi-bin/mailman/listinfo/subsurface >>>> <http://lists.subsurface-divel >>>> og.org/cgi-bin/mailman/listinfo/subsurface> >>>> >>> >>> >>> >>> -- from my phone. >>> >>> >>> >> >> >> >> _______________________________________________ >> subsurface mailing list >> [email protected] >> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface >> >> >
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