Not sure it is related to your case but see:
https://github.com/Subsurface-divelog/subsurface/issues/1002
There is a bug in 4,7,6 that might explain your issue. In the 1002
github issue is the following workaround:
When going to the "remote Bluetooth device selection" screen first,
selecting the DC and save it, and then back at the download screen, the
download succeeds. Or just manually type in the BT address without the
name padding.
--jan
On 09-01-18 17:11, Charles Hochhauser wrote:
Hi Dirk:
I hate to be a pain but I am having an issue importing dives from my
Shearwater computers. The attempted import documented below is a Petrel
(model 1) from which I have no trouble importing into Shearwater
Desktop. I am running Subsurface 4.7.6 which I installed this week on a
Macbook Pro Mid 2009 with Mac OS X 10.11.6 (El Capitan), all patches are
installed.
Here is a screenshot of the error message along with the import parameters:
The contents of the log file are below, it is also attached:
Subsurface: v4.7.6, built with libdivecomputer
v0.7.0-devel-Subsurface-branch
(8ae735a4d70307ebe2a42d315697f02ce71dbe88)
ERROR: Failed to open the serial port. [in
/Users/hohndel/src/subsurface/libdivecomputer/src/shearwater_common.c:46
(shearwater_common_open)]
I have been able to import dives from my Oceanic VT4 via its USB cable
into Subsurface without any issue. I also have a Shearwater Perdix
which uses Low Energy Bluetooth so I have to use the dongle that came
with the Perdix. I was able to get the Perdix to connect 1 time but
have not had any luck connecting after that.
Please let me know what I am doing wrong.
Thank you,
Charles
On Mon, Jan 8, 2018 at 1:04 PM, Dirk Hohndel <[email protected]
<mailto:[email protected]>> wrote:
No, you didn't.
Thanks for pointing this out, I just fixed our website to no longer
claim that MacOS 10.9 (and to my surprise in some outdated
translations, 10.7) are supported.
/D
On Jan 8, 2018, at 9:54 AM, Charles Hochhauser <[email protected]
<mailto:[email protected]>> wrote:
Or I misread the requirements.
Charles
On Mon, Jan 8, 2018 at 12:21 PM, Dirk Hohndel <[email protected]
<mailto:[email protected]>> wrote:
Oops, do we have the wrong info on the web?
I'll take a look. Sorry about that
/D
On January 8, 2018 8:56:01 AM PST, Charles Hochhauser
<[email protected] <mailto:[email protected]>> wrote:
Hi Dirk:
I appreciate you getting back to me. I upgraded to the
highest OS X this Macbook will support, 10.11.6, this
morning and Subsurface came up. You may want to update
the Subsurface minimum requirements for Mac OS X.
Thank you,
Charles
On Mon, Jan 8, 2018 at 10:39 AM, Dirk Hohndel
<[email protected] <mailto:[email protected]>> wrote:
Apple makes it really hard to support older versions
of MacOS. Even though 10.10 has only been available
for a little over three years, some of the underlying
libraries that we rely on no longer work with 10.9 and
earlier.
Subsurface 4.6.4 worked on older versions of MacOS
(10.8 & 10.9), but the 4.7 series all require 10.10 or
newer.
/D
On Jan 7, 2018, at 1:44 PM, Charles Hochhauser
<[email protected] <mailto:[email protected]>> wrote:
Hi All:
I am new to Subsurface. I recently downloaded
version 4.7.6 and tried to run Subsurface for the
very first time. I have a Macbook Pro with OS X
10.9.5. My understanding is that Subsurface should
run on MAC OS 10.9 and newer.
When I start Subsurface a popup with the following
message appears:
*Subsurface cannot be opened because of a problem. *
Check with the developer to make sure Subsurface
works with this version of OS X. You may need to
reinstall the application. Be sure to install any
available updates for the application and OS X.
Click Report to see more detailed information and
send a report to Apple.
OS X is patched up to date. Please tell me what I am
doing wrong or how to correct/get around this error.
Thank you,
Charles
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from my phone.
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