Hello Bob,
I totally agree, it's a great product!
But the support for it within Sun on marketing, sales and technical
issues is way to limited.
Even the people I talk to within our local Sun channels agree on this.
The sales people have no sunray targets at all, so they are not even
interested in selling a Sunray.
If Sun would put some extra bonuses on selling Sunrays for their sales
force it will be a totally different ball game.
About the keyboard issues:
SRSS 3.1 might solve it. With SRSS 3.1 alpha it was still there but
after the final 3.1 version I have not seen it anymore.
Hopefully you will have the same experience.
Ivar
Bob Kryger wrote:
I've been working w/
sun equip for some 15 years and for anything else support is great, it's
just that for this product, which I really think is one of their best
(innovative etc), I get the feeling that it is not important. I have
yet to have any positive solution for any SR ticket I've opened, ever.
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