On 1/8/07, Partington, David R Mr (NGIT) USAIC&FH
<[EMAIL PROTECTED]> wrote:
The problem occurs after a there is a lack of activity.
OK, that's consistent with the keyboard we now have in the lab and
with the description in
<http://www.filibeto.org/pipermail/sunray-users/2006-December/005366.html>.
The problem is very
widespread, I just installed 800+ SunRay 2's and see the problem on a
mass
scale. I don't have a exact percentage, but I know its not workable
as is. I
know that power cycling corrects the problem for a short period. Will
plugging the mouse directly into the SunRay2 wake it up, when the
mouse is
used?
I haven't been closely involved with this issue but my understanding
is that if the mouse is plugged directly into the Sun Ray then the
mouse will function normally, and moving it will probably wake up the
X server and therefore wake up the Sun Ray. (But note that some
screenlockers, like 'xlock', will not wake up in response to mouse
movement. They insist on keyboard input.) However, that's not really
helpful because the keyboard will remain unresponsive until it gets
replugged or the Sun Ray gets power-cycled.
Its not really possible for our students to unplug the keyboard or
mouse. Should I open a ticket with Sun?
Yes, please do that. The people who are investigating this issue
will probably be interested in finding out more about the Sun Rays
and keyboards you have. It might be that the problem is related to,
say, a particular manufacturing run of keyboards or Sun Rays or
to a particular revision of keyboard firmware or Sun Ray firmware.
Or maybe it's none of those things, we just don't know yet.
Any insight why this happens or a work around would really help.
When the USB guys figure it out I'll send to the list.
OttoM.
__
ottomeister
Disclaimer: These are my opinions. I do not speak for my employer.
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