I also had a "black screen of death" but it was even worse:  there wasn't a 
delay; rather, the TC screen stayed black no matter what.  No mouse cursor, no 
keyboard, nothing.  I resolved it by finding every file/directory in 
/tmp/SUNWut with the MAC address of the TC and deleting it [in one instance 
there was a file that contained the MAC and I deleted that line, in spite of 
the disclaimer of not editing the file].

 

 

Scott

 

From: [email protected] 
[mailto:[email protected]] On Behalf Of Ing. Freddy Delgado
Sent: Friday, January 29, 2010 9:03 AM
To: SunRay-Users mailing list
Subject: EXTERNAL:Re: [SunRay-Users] Black Screen issue

 

Hi Gurus!!!

This issue is a very big problem, I had the same situation here, my difference  
the  windows machines are virtual machines.

We have 3 customers with SUN Ray Server, all of them reports the same issue.

I called this issue "The black screen of death"

Please if somebody knows how to solve the error reported by Abdul please write 
everything for solve.

Greetings!!!

Freddy

 



Abdul Rasheed Shaikh escribió: 

Dear Swamiji! 

I appreciate your prompt response. I don't think it is a normal behavior, 
because I have an other fail-over group in which if a user log off from the 
windows session, the windows login screen appears in less than a second's time, 
i mean user has no feeling of any uttsc session disconnection. Furthermore if I 
look at the sun ray logs there is an entry uttsc error code 8 and that is 
repeated after every 5 to 10 seconds. 

I thought there is some problem with windows TS or in the network, but since 
user is very much satisfied with the service till he is logged in to the 
windows server, so one can not say there is problem with windows TS or network. 
And frankly i don't understand why the error code 8 entry is repeated in sunray 
logs, as apparently there isn't any network connectivity issue or problem with 
windows server.

Thanks

 

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