On Thu, 14 Oct 2010, Craig Bender wrote:
If you don't know what it is, then you are not using it. It's not part of
the product. It's a 3rd party utility that some use to send a locking
keyboard sequence to the windows session when a smart card is removed.
Ok, not using, then.
Likely not the case for you. Do users end their session with ctrl+alt+BS+BS?
Hmm, I don't think they are but I'm gonna have to check..
If so, then what's happening is the last thing windows got was the CTRL+ALT
before the Sun Ray session was terminated. When it's reconnected, the
Windows session is waiting with CTRL+ALT engaged, thus a del brings up the
lock screen. You can hit CTRL+ALT again and the del key should work.
Hmm, but if this was the case why would it happen randomly during normal
work?
I believe we have a open case on this, but I don't see anything in the
patches that indicates a change to this.
Probably ours.. :-)
.mika
On 10/14/10 12:26 PM, Mika A wrote:
On Thu, 14 Oct 2010, Craig Bender wrote:
Do you happen to be using the xvkbd lock screen utility?
Hmm, okay, let's pretend I don't know how that is related to VDI RDS
connections.. :-)
How do I check - and switch to something better or off completely?
.mika
On 10/14/10 11:37 AM, Mika A wrote:
Joop,
I've had similar reports plus we've experienced other strange, sporadic
keyboard behavior with vdi desktops, as if alt-key was pressed down all
the time etc. We have some terminal server users complaining about
suddenly disconnecting sessions, which is probably the del to
ctrl+alt+del mapping thing.
.mika
On Thu, 14 Oct 2010, Ivar Janmaat wrote:
Hello,
I have had a spooky experience and I am not able to reproduce it again.
But a customer has it also so maybe some of you have seen this to and
have been able to tracked down the root cause.
The problem:
Normal behavior when a user in Word 2007 uses the delete key =
character gets deleted in the document.
Patch Sun Ray server with patches 140994-05 and 143215-04
Then we have strange behavior when a user in Word 2007 uses the delete
key = control-alt-del menu appears.
I tried:
Remove the patches and the normal behavior returns.
I would expect that when I reinstall the patches the strange behavior
will return again.
But when I am reinstalling the patches it still works fine. (character
gets deleted)
Now I am confused...
System:
Sun Ray 4.2
VDI 3.2 with Win XP
X86
Sun Ray 2 and 3 Plus.
Any one seen this also?
Kind regards,
Ivar
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