I believe the SR is 72964364 and the IDRs are 145264-02 and 145265
(I'm away from the Big O at the moment, but will double check these
numbers later on)
On Oct 15, 2010, at 2:31 PM, Ivar Janmaat <[email protected]> wrote:
Hello,
After further testing I have to conclude that I probably pressed two
times ctrl-alt-bs-bs after I installed the patches.
So the patches are not the problem.
If you press ctrl-alt-bs-bs and again ctrl-alt-bs-bs then you can
reproduce this problem.
Pressing ctrl will return the del key to its expected behavior.
This seems to be an annoyance for some users.
Can this be fixed? Which call do I need to point to in order to get
an IDR?
Ivar
Ivar Janmaat schreef:
My users end with ctrl-alt-bs-bs.
This is done when the screen freezes after some idle time.
ctrl-alt-bs-bs resolves this but I still need to find a way to
prevent the freezing.
Ivar
Craig Bender schreef:
If you don't know what it is, then you are not using it. It's not
part of the product. It's a 3rd party utility that some use to
send a locking keyboard sequence to the windows session when a
smart card is removed.
Likely not the case for you. Do users end their session with ctrl
+alt+BS+BS? If so, then what's happening is the last thing
windows got was the CTRL+ALT before the Sun Ray session was
terminated. When it's reconnected, the Windows session is waiting
with CTRL+ALT engaged, thus a del brings up the lock screen. You
can hit CTRL+ALT again and the del key should work.
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