Hello, 

A customer is experiencing a nasty bug, which seems to affect only Sun
Ray 3i (1+2 is not affected, dont know about Sun Ray 3).

I was able to reproduce this bug using Solaris10 (latest Patches) and
using latest SRSS 4.2 (5.1?) <- i am confused about the versioning to be
honest, however latest Sun Ray Server Software. 

Setup: Sun Ray 3i + Oracle Solaris -> rays get mapped to Solaris (same
under Oracle Linux -> mapped to linux with community Kiosk mode).

Certain USB sticks (mostly Transcend but also other vendors are
affected) simply do not get mounted or even lead to a power-off of the
usb ports -> power cycle on ray needed. 

setting "utstorage" into max debug level (-D 20) shows the following:

****** getEvents: waiting...*****
2011.02.24 15:05:23.274107 CET new media
status 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage,
 lun=0
2011.02.24 15:05:23.274166 CET capacity: ctl=1, nblocks=0, bsize=0
2011.02.24 15:05:23.274182
CET 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage,
 lun=0, ctlmin=1, nb=0, bs=0
2011.02.24 15:05:23.274206 CET
ut_mknode: 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1,ctl
2011.02.24 15:05:23.274278 CET
mknodes: 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1,ctl
 [1]
2011.02.24 15:05:23.274298 CET
ut_mknode: 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2,raw
2011.02.24 15:05:23.274328 CET
ut_chowner: 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2,raw
2011.02.24 15:05:23.274367 CET
ut_mknode: 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2
2011.02.24 15:05:23.274395 CET
ut_chowner: 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2
2011.02.24 15:05:23.274437 CET ut_mklink:
path=/tmp/SUNWut/units/IEEE802.002128907168/dev/rdsk/disk1p0 symbolic
name: disk1p0
2011.02.24 15:05:23.274474 CET ut_mklink:
path=/tmp/SUNWut/units/IEEE802.002128907168/dev/dsk/disk1p0 symbolic
name: disk1p0
2011.02.24 15:05:23.274528 CET
servicing 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage,
 lun=0, ctlmin=1, uid=150025, xid=2
2011.02.24 15:05:23.462166 CET [0] MBR read failed
2011.02.24 15:05:23.510151 CET [0] Solaris label read failed
2011.02.24 15:05:23.510206 CET new media
status 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage,
 lun=0
2011.02.24 15:05:23.510236 CET capacity: ctl=1, nblocks=3b2800,
bsize=200
2011.02.24 15:05:23.510252
CET 
/tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage,
 lun=0, ctlmin=1, nb=3b2800, bs=200

MBR read failed <--- seems to be the key, under linux it results in:

kernel: Dev utdisk9: unable to read RDB block 0

is this a known (firmware) bug? i am currently trying in opening a
support case at oracle under warranty, but fear this may be considered a
software (not hardware) issue. 

This customer uses ~30 SunRays in a library (university) so replacing
the sticks is not an option.

Regards,
Philipp





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