Hello, Yes, i also cannot reproduce the Bug on Sunray 1 or 2, i already got contacted by Oracle Support that this bug has been assigned and escalated to engineering.
Looking forward to a solution now :) Thanks for responding, Cheers, Philipp On Fri, 2011-02-25 at 11:35 +0000, Kim Mount wrote: > Hi Philipp, > > > > We are seeing similar problems with USB devices particularly on the 3 > (not 2 or 3+). > > > > We're engaging with support at the moment to try and see what's > happening. > > > > Cheers, > > > > Kim > > > > > ______________________________________________________________________ > > From: "Philipp Vymazal" <[email protected]> > To: [email protected] > Sent: Friday, 25 February, 2011 9:26:59 AM > Subject: [SunRay-Users] bug with Sun Ray 3i and many USB sticks > > Hello, > > A customer is experiencing a nasty bug, which seems to affect only Sun > Ray 3i (1+2 is not affected, dont know about Sun Ray 3). > > I was able to reproduce this bug using Solaris10 (latest Patches) and > using latest SRSS 4.2 (5.1?) <- i am confused about the versioning to > be > honest, however latest Sun Ray Server Software. > > Setup: Sun Ray 3i + Oracle Solaris -> rays get mapped to Solaris (same > under Oracle Linux -> mapped to linux with community Kiosk mode). > > Certain USB sticks (mostly Transcend but also other vendors are > affected) simply do not get mounted or even lead to a power-off of the > usb ports -> power cycle on ray needed. > > setting "utstorage" into max debug level (-D 20) shows the following: > > ****** getEvents: waiting...***** > 2011.02.24 15:05:23.274107 CET new media > status > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, > lun=0 > 2011.02.24 15:05:23.274166 CET capacity: ctl=1, nblocks=0, bsize=0 > 2011.02.24 15:05:23.274182 > CET > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, > lun=0, ctlmin=1, nb=0, bs=0 > 2011.02.24 15:05:23.274206 CET > ut_mknode: > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1,ctl > 2011.02.24 15:05:23.274278 CET > mknodes: > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1,ctl > [1] > 2011.02.24 15:05:23.274298 CET > ut_mknode: > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2,raw > 2011.02.24 15:05:23.274328 CET > ut_chowner: > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2,raw > 2011.02.24 15:05:23.274367 CET > ut_mknode: > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2 > 2011.02.24 15:05:23.274395 CET > ut_chowner: > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2 > 2011.02.24 15:05:23.274437 CET ut_mklink: > path=/tmp/SUNWut/units/IEEE802.002128907168/dev/rdsk/disk1p0 symbolic > name: disk1p0 > 2011.02.24 15:05:23.274474 CET ut_mklink: > path=/tmp/SUNWut/units/IEEE802.002128907168/dev/dsk/disk1p0 symbolic > name: disk1p0 > 2011.02.24 15:05:23.274528 CET > servicing > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, > lun=0, ctlmin=1, uid=150025, xid=2 > 2011.02.24 15:05:23.462166 CET [0] MBR read failed > 2011.02.24 15:05:23.510151 CET [0] Solaris label read failed > 2011.02.24 15:05:23.510206 CET new media > status > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, > lun=0 > 2011.02.24 15:05:23.510236 CET capacity: ctl=1, nblocks=3b2800, > bsize=200 > 2011.02.24 15:05:23.510252 > CET > /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, > lun=0, ctlmin=1, nb=3b2800, bs=200 > > MBR read failed <--- seems to be the key, under linux it results in: > > kernel: Dev utdisk9: unable to read RDB block 0 > > is this a known (firmware) bug? i am currently trying in opening a > support case at oracle under warranty, but fear this may be considered > a > software (not hardware) issue. > > This customer uses ~30 SunRays in a library (university) so replacing > the sticks is not an option. > > Regards, > Philipp > > > > > > -- > IPS Gesellschaft für innovative EDV-Produkte und - Systeme GmbH > Franzosengraben 10 > A-1030 Wien > Tel.: +43 1 796 86 86 - 53 > Mobil: +43 664 3979491 > E-Mail: [email protected] > > _______________________________________________ > SunRay-Users mailing list > [email protected] > http://www.filibeto.org/mailman/listinfo/sunray-users > > > -- > Kim Mount > Engineering Manager > Cutter Project Limited > Mobile: 07950429672 > www.cutterproject.co.uk > > BETT Environmental Sustainability Award Winner 2011 > > > > > > > -- IPS Gesellschaft für innovative EDV-Produkte und - Systeme GmbH Franzosengraben 10 A-1030 Wien Tel.: +43 1 796 86 86 - 53 Mobil: +43 664 3979491 E-Mail: [email protected] _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users
