Hi Philipp,
We are seeing similar problems with USB devices particularly on the 3 (not 2 or 3+). We're engaging with support at the moment to try and see what's happening. Cheers, Kim ----- Original Message ----- From: "Philipp Vymazal" <[email protected]> To: [email protected] Sent: Friday, 25 February, 2011 9:26:59 AM Subject: [SunRay-Users] bug with Sun Ray 3i and many USB sticks Hello, A customer is experiencing a nasty bug, which seems to affect only Sun Ray 3i (1+2 is not affected, dont know about Sun Ray 3). I was able to reproduce this bug using Solaris10 (latest Patches) and using latest SRSS 4.2 (5.1?) <- i am confused about the versioning to be honest, however latest Sun Ray Server Software. Setup: Sun Ray 3i + Oracle Solaris -> rays get mapped to Solaris (same under Oracle Linux -> mapped to linux with community Kiosk mode). Certain USB sticks (mostly Transcend but also other vendors are affected) simply do not get mounted or even lead to a power-off of the usb ports -> power cycle on ray needed. setting "utstorage" into max debug level (-D 20) shows the following: ****** getEvents: waiting...***** 2011.02.24 15:05:23.274107 CET new media status /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, lun=0 2011.02.24 15:05:23.274166 CET capacity: ctl=1, nblocks=0, bsize=0 2011.02.24 15:05:23.274182 CET /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, lun=0, ctlmin=1, nb=0, bs=0 2011.02.24 15:05:23.274206 CET ut_mknode: /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1,ctl 2011.02.24 15:05:23.274278 CET mknodes: /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1,ctl [1] 2011.02.24 15:05:23.274298 CET ut_mknode: /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2,raw 2011.02.24 15:05:23.274328 CET ut_chowner: /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2,raw 2011.02.24 15:05:23.274367 CET ut_mknode: /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2 2011.02.24 15:05:23.274395 CET ut_chowner: /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58f,Mass_Storage@1:2 2011.02.24 15:05:23.274437 CET ut_mklink: path=/tmp/SUNWut/units/IEEE802.002128907168/dev/rdsk/disk1p0 symbolic name: disk1p0 2011.02.24 15:05:23.274474 CET ut_mklink: path=/tmp/SUNWut/units/IEEE802.002128907168/dev/dsk/disk1p0 symbolic name: disk1p0 2011.02.24 15:05:23.274528 CET servicing /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, lun=0, ctlmin=1, uid=150025, xid=2 2011.02.24 15:05:23.462166 CET [0] MBR read failed 2011.02.24 15:05:23.510151 CET [0] Solaris label read failed 2011.02.24 15:05:23.510206 CET new media status /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, lun=0 2011.02.24 15:05:23.510236 CET capacity: ctl=1, nblocks=3b2800, bsize=200 2011.02.24 15:05:23.510252 CET /tmp/SUNWut/units/IEEE802.002128907168/devices/usb@1/hub@1/hub@1/58fMass_Storage, lun=0, ctlmin=1, nb=3b2800, bs=200 MBR read failed <--- seems to be the key, under linux it results in: kernel: Dev utdisk9: unable to read RDB block 0 is this a known (firmware) bug? i am currently trying in opening a support case at oracle under warranty, but fear this may be considered a software (not hardware) issue. This customer uses ~30 SunRays in a library (university) so replacing the sticks is not an option. Regards, Philipp -- IPS Gesellschaft für innovative EDV-Produkte und - Systeme GmbH Franzosengraben 10 A-1030 Wien Tel.: +43 1 796 86 86 - 53 Mobil: +43 664 3979491 E-Mail: [email protected] _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users -- Kim Mount Engineering Manager Cutter Project Limited Mobile: 07950429672 www.cutterproject.co.uk BETT Environmental Sustainability Award Winner 2011
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