If I just do CTRL-Moon, it returns to a 26D state and never gets a session. 

By "idle UNIX session", I mean in the Sun Ray web administration, I go under 
Desktop Units, see that "Unix User" shows "No user logged in" and click 
"Terminate Idle Session". If I do that and then have user press CTRL-Moon, then 
it will successfully come up with a session.

We're running kiosk policy -- users get a Windows 2008 R2 (RDS) desktop. 

> After a few hours, "utdesktop -lw" shows several DTUs in an error state. The 
> only fix for those is to terminate the idle UNIX session, then have the user 
> hit CTRL-Moon.

>> Just Ctrl-Moon doesn't restore it?

>> What does "idle UNIX session" mean exactly?
>> Are you running kiosk policy? Or are users logging into Unix desktops first 
>> and then running uttsc manually?

>> Have your DTUs upgraded to 5.2.1 firmware? What does utfwload show?

Yes. Running utfwload shows:

4.3_146928-01_2011.06.03.14.41

(It doesn't show anything for those units that are in an error state)


> Running utload -r -t pseudo.<MAC>  doesn't work -- I get:
>
> cat: cannot open /tmp/SUNWut/config/tokens/pseudo/<MAC>
> Session ID cannot be determined.

>> That's a surprising command to run in this circumstance. It's not a 
>> supported end-user command, and it's just for loading new firmware.
>> Why are you trying to load new firmware?
>> Why this way?

>> -Bob

Well, I was attempting to use utload to perform a remote CTRL-Moon so I didn't 
have to ask a user to do it. I had heard that it now supports the -r switch to 
reset. 

Thanks,
Daniel

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