<random rant> Im Glad its not just me that find MoS infuriating. I found using supporthtml.oracle.com a little less painful but still like pulling one of your own teeth out instead of two. As for all the dead / circular links on the old / new site! </random rant>
On Thu, Jun 30, 2011 at 11:56 AM, Alex Brulo <[email protected]> wrote: > > Devin you are not alone. There are some glitches in MoS for former Sun > customers. > > I have 40 SunRay2 units registered with full hardware / software premier > support. It's been nearly 2 weeks that I'd reported my inability to download > patches. According to MoS messages I am not entitled to downloads and yet > according to the lady who sent me support identifier and who processed the > payments I have full hardware and software support, which is also confirmed by > entries in MoS. I'd sent screen shots and am waiting for a resolution. The 2 > weeks since my report are up tomorrow. > May be the way around is to open Non technical SR under Contact Us ?? > I'll do just that > > Alex > > On Thursday 30 June 2011 10:00:00 [email protected] wrote: >> Help please? My Oracle Support >> > > -- > ======================================= > Alex Brulo > Senior Server Engineer (HPC) > Information Systems Aston (ISA) > Aston University, Aston Triangle, > Birmingham, B4 7ET > Tel: 0121 204 3673 > ISA "Aiming for Excellence in ICT Services" > ======================================= > Please consider the environment before printing this e-mail > ======================================= > _______________________________________________ > SunRay-Users mailing list > [email protected] > http://www.filibeto.org/mailman/listinfo/sunray-users > _______________________________________________ SunRay-Users mailing list [email protected] http://www.filibeto.org/mailman/listinfo/sunray-users
