It could take up to 3 to 4 days for them to get your into there system.
Its was like 4 days till they got mine all working..
Randy
----- Original Message -----
From: "Nickolas Popoff" <[email protected]>
To: <[email protected]>
Sent: Thursday, January 05, 2012 10:44 AM
Subject: [SunRay-Users] need an oracle partner to help me
I need some help finding an oracle partner to help me. I am currently
using sunray as i have been for the past 3-4 years and i have been very
happy with it. Until Oracle took over... I normally use cdw as my vendor
for sun/oracle gear... and they were great but once oracle took over they
were no very useful because they dont have anyone particularly knowledgable
about sunray/licensing.
So i have purchased all of the RTU licensing that i need and i have a
support number, it just does not work on the support site. So i called
the licensing department and it seems that all they can do is sell me more
licenses.
Anyway I am sort of at the point where i would like to buy 20-30 sunray
3i's but apparently the version of the firmware my SRSS is running has
some issues, but i cant download the new firmware because i cant get my
licensing input into the support site.
I would really like someone local to southern california who is
knowledgeable about sunray as there are some projects in the future... but
it seems that i might just end up dismissing sunray because i am not savvy
enough to navigate the bureaucracy
thanks
nick
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