Beverly Howard wrote:

 >> multiple Seamonkey instances <<

This is a known SM bug that cannot be reliably duplicated and has been
an issue for years.

FWIW, it's not "known" to me -- if SM is running, I /cannot/ launch a second instance -- the system simply won't do it. Sure, I can open more than one browser window or tab, but that's not what you're talking about. The experience I describe applied equally when I was running SM 1 and Mozilla before it.

With low tech users, the best way to address it is to suggest they
reboot daily and keep seamonkey open rather than close it after each use.

I do remember in the olden days of Windows 3.1 that we used to have "memory leaks" that could be solved (temporarily) by rebooting frequently, but that went away (almost entirely) with Windows 2000, and I often run WinXP for weeks at a time without rebooting and without trouble. The only reason I reboot nowadays is when a software or OS update requires it in order to update the registry. Is the OP running such an antiquated OS that this advice applies?

If the user is familiar with task manager, after seamonkey has been
closed for a couple of minutes, task manager can be used to "end
process" on all the remaining instances of seamonkey.

In my experience, if there's a stuck instance of SM that won't close, I can't launch a second instance until I force the first one to close. I still don't know how the OP's friend can launch more than one instance.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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