Rickles wrote:
Philip Chee wrote:
On Wed, 23 May 2012 19:13:20 +0100, Rickles wrote:
I have been a long-standing user of the Mozilla/SM suite. Current
user/agent string: Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20120429
Firefox/12.0 SeaMonkey/2.9.1
Since upgrading from 2.7.1 thru 2.8 and now to 2.9.1, I've experienced a
problem with some purchasing thru Amazon.co.uk, most specifically their
MP3 download center. Everything works normally until I go to the
checkout screen--page appears to load with lots of activity messages
flashing at the bottom of the SM browser window, and when the page is
done loading I'm left with a completely blank white page.
On my wife's laptop with exactly the same theme, plugins and extensions
installed on a Win7 SP1 OS, the same page works as expected. I've
attempted to track down the offending piece of my profile by disabling
all add-on modules and even the internal Chatzilla, DOM Inspector and
Javascript debugger, intending to start turning them back on one at a
time to find the culprit, but it does the same thing no matter what.
I have created a new test profile with nothing extra installed, and it
works. Rather than going thru the (painful!) process of migrating my
profile (yet again, done it a few times since 2.0 came out, lost things
in the process), I'd like to track down what may be the reason behind
this. Had a look thru all the text-based files in the root of the
'damaged' profile and the one thing I suspect is the extensions.RDF
file--there are instances of info related to extensions that used to
work but have been dropped/uninstalled over time that I want to clear
out. Can this be done without making the profile unusable? Or can I
simply delete the file with SM shut down and expect it to rebuild at
next startup?
Or better yet, can anyone recommend a better place to look?
Just delete it. It will be rebuilt.
Phil
Thanks Phil, but no, it didn't rebuild. I've stopped/restarted SM
several times since deleting the file with SM not running, and it's not
re-creating it. But even with that file missing, it's not changed the
original problem at all.
And at least one mail extension isn't working now that did before. Maybe
a re-install will fix that. I'll let you know.
Any more?
Next?
The reinstall fixed the mail extension, but the original issue with the
Amazon site still exists. I can't post a URL 'cause it's inside my
logged-in shopping session. Further help suggestions appreciated.
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