On 05/25/12 03:37 pm, Rickles thus wrote :
Lewis Rosenthal wrote:
On 05/25/12 01:20 pm, Lewis Rosenthal thus wrote :
<snip>
Anyone got any other ideas?
In my experience, 99% of the time, when a user experiences blank pages,
it's bad cache or cookies.
Things to check/do:
1. Clear cache. Close SM & verify that the cache tree is empty.
2. Clear cookies. On newer SeaMonkeys, this will be cookies.sqlite.
Move/rename or delete it - with the browser closed.
3. Check your cookie permissions to ensure that Amazon isn't blocked.
4. Are you using a proxy, either for caching or for privacy (I use
Privoxy chained to Squid locally, and I have an uplevel proxy on my
firewall)? Disable *all* proxies.
5. Test in safe mode (not Windows safe mode - if that is your platform -
but SM safe mode). This *should* work.
6. Disable all add-ons. Sometimes a bad configuration for an extension,
perhaps leftover from an older install which was upgraded can cause odd
things; thus, the same add-on on two different systems can behave quite
differently. You can try re-enabling them one at a time until you hit on
the culprit.
Also, check for modified/customized userContent.css in your profile. On
more than one occasion, I've made a tweak to something to make a
particular site "work" - only to come back days/weeks/months later to
find that the law of unintended consequences applied, and I broke
something else that way. ;-)
<snip>
Thanks for the suggestions, Lewis, but still no joy. I cleared cache &
cookies, removed all of the *.sqlite files from my main profile, and it
made no difference on the errant page (screwed up my add-on installs
again, though: what fun!)
Ugh... Sorry to hear, but you're very welcome for the thoughts.
And no, my *.css files are not modified. Also, Safe Mode with this
profile doesn't work with that page, either.
Now *that* is odd. What about the theme? Anything out of the ordinary?
Have you tried a different one? Not that the theme should have
*anything* to do with this, but we're going by process of elimination, here.
It looks like I'm gonna have to take the painful path of rebuilding my
profile once again, doesn't it? I'm not looking forward to this, due to
how many times I've done it in the past, and how many times I've lost
something as a consequence (emails, bookmarks, passwords, etc.)
What's the most authoritative process to move profile to a new profile,
when you're doing it because something's wrong with your current one?
Almost sounds like catch-22 to me.
Yech. I dread doing that, myself. You can review what MozillaZine has, here:
http://kb.mozillazine.org/Profile_migration_-_SeaMonkey
You might want to save this "broken" profile (possibly without the mail
directories, as they can be rather large, if you keep archives as I do),
and then come back to this at some point to see what the problem may be
for future reference.
I'll poke around a bit more in the meantime, but you might as well get
started copying stuff to your new profile.
Oh, one other thing:
In the browser, go to about:support, and note the entries to prefs.js
which have changed from default. As we're not seeing anything else in
here, it may be a preference which was tweaked for something. Copy &
paste anything *not* related to a printer (or private data, obviously),
and maybe we can see something in there.
Sorry...
--
Lewis
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Lewis G Rosenthal, CNA, CLP, CLE, CWTS
Rosenthal & Rosenthal, LLC www.2rosenthals.com
Need a managed Wi-Fi hotspot? www.hautspot.com
visit my IT blog www.2rosenthals.net/wordpress
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