On 05/25/12 01:20 pm, Lewis Rosenthal thus wrote :
<snip>
Anyone got any other ideas?
In my experience, 99% of the time, when a user experiences blank pages,
it's bad cache or cookies.
Things to check/do:
1. Clear cache. Close SM & verify that the cache tree is empty.
2. Clear cookies. On newer SeaMonkeys, this will be cookies.sqlite.
Move/rename or delete it - with the browser closed.
3. Check your cookie permissions to ensure that Amazon isn't blocked.
4. Are you using a proxy, either for caching or for privacy (I use
Privoxy chained to Squid locally, and I have an uplevel proxy on my
firewall)? Disable *all* proxies.
5. Test in safe mode (not Windows safe mode - if that is your platform -
but SM safe mode). This *should* work.
6. Disable all add-ons. Sometimes a bad configuration for an extension,
perhaps leftover from an older install which was upgraded can cause odd
things; thus, the same add-on on two different systems can behave quite
differently. You can try re-enabling them one at a time until you hit on
the culprit.
Also, check for modified/customized userContent.css in your profile. On
more than one occasion, I've made a tweak to something to make a
particular site "work" - only to come back days/weeks/months later to
find that the law of unintended consequences applied, and I broke
something else that way. ;-)
<snip>
--
Lewis
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Lewis G Rosenthal, CNA, CLP, CLE, CWTS
Rosenthal & Rosenthal, LLC www.2rosenthals.com
Need a managed Wi-Fi hotspot? www.hautspot.com
visit my IT blog www.2rosenthals.net/wordpress
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