On 8/29/12 8:03 PM, Interges wrote:
> During the update of Seamonkey 2.12 in Spanish, the Norton 2012
> shows
a red alert about the nssckbi.dll library, taked as a high risk
"Suspicious.CLoud.7.F".
> 
> Seems that Norton erase this dll, and as result ( I think that ) all
tries to enter in pages HTTPS shows a Mozilla alert about a suspicious
certificate or conexion.
> 
> With this, all tries to log in so normal pages like Facebook od
Linkedin, shows TEXT PAGES, without the HTML composition ant images.
Only vertical links and text. You can add this certificate ( dangerous
because Mozilla doesn't know the Origin or property of the certificate !
). Onces of these pages can be well showed later, but other ones not.
> 
> I tried to update again from the HELP menu, but appears the message
"There were problems... " "Archivo XML de Actualizacion mal formado
(200)" Translated, something like "Update XML file bad constructed (200)".
> 
> I reinstall manually from your page, but the Norton send the same
problem, and the result is the same. Now I have to write this message
from Internet Explorer, because including this grpoup page is understand
for your browser as a dangerous conexion.
> 
> Where are the serious old developers please ??? Return again pleaseee
> !!!!

As I recall, Norton does not actually delete malware files.  Instead, it
places them in a special folder where they cannot cause problems.

In this case, the file is NOT malware.  You should be able to recover
the file from Norton and restore it to where it belongs.  Then, you
should set Norton to whitelist the file.

In any case, this is entirely a Norton error as others have alread cited.

-- 

David E. Ross
<http://www.rossde.com/>

Anyone who thinks government owns a monopoly on inefficient, obstructive
bureaucracy has obviously never worked for a large corporation.
© 1997 by David E. Ross
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