Philip TAYLOR escribió:
I can understand your annoyance, Interges, which arises
because of your lack of understanding; you write :
Fix the problem causing the alert. This is the thing really disturbing.
but how would you propose that the Seamonkey developers "fix"
the DLL so that it does not trigger this alert from Symantec-Norton ?
Either the DLL contains a virus, or it does not. Virustotal reports
that it does not. Therefore the probability is very very high
that it does not. Therefore there is nothing that the Seamonkey
developers can do to "fix" the problem as it is not of their making.
Symantec-Norton, on the other hand, /can/ fix the problem: send
them the offending DLL, tell them that their software reports
it as suspicious, and ask them to perform a more rigorous analysis.
When they have done so, and if they find it benign (as they almost
certainly will), they will then fix their software and the problem
will go away. Until they have done so, revert to an earlier version
of Seamonkey and turn off auto-updates.
Philip Taylor
Hello Philip. All the people that has been troubles with viruses, know
that there are a lot of them that are detected by many programs but not
with others. I can't say which of them has reasson. Is not my work. And
the question about virustotal would be a warranty fot you, but none for
others.
I am not here to deffend to nobody including Symantec. But this company
has not the responsability to know who install what or where. They only
report that a file is doing something suspicious.
About the Seamonkey developers "fix" the dll, I am developer. More than
20 years ago. And as developer I know very well, that if I tomorrow put
in my users a program that not only causes an alert, much more, is
deleted and cause that my customers can't work, we don't loose the time
speaking about who is the guilty. We will be working since the first
munute to resolve it, and OF COURSE, the users will phone to me, because
they suppose that I am a profesional that knows the environment that
they use to work.
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