HenriK wrote:
Oh, I'm sorry. I seem to have misunderstood you. Yes, after I get the
authentication failure message the first time I try to bring up my new
Verizon e-mail account, SM prompts me to enter a new (correct) password.
When I do that, I get the authentication failure message again and,
again, SM prompts me to enter a new password. This routine seems to go
on forever but I have actually tried to enter the correct password (the
one that works with Verizon Webmail) only six times.
Since the password unfailingly works with Verizon Webmail, I can only
assume that my problem has something to do with the SM setup for this
new Verizon e-mail account. Ideas? (and thanks for sticking with me on
this).
Okay firstly check all account settings.
1) In left panel select account and right-click select "Settings"
2) Confirm email is correct and note at bottom *which" outgoing SMTP
server is account with the account, should be the Verizon
smtp.verizon.net. If not see it it is in the droplist. If still missing,
don't worry we will fix that later.
3) Go to Server Settings:
Server Type should be POP
Server Name:pop.verizon.net
Port: 955
Connection Security: SSL/TLS
Authentication method: Normal Password
4) Go down to Outgoing Servers (SMTP)
5) Find the Verizon on identified in step 2. If step 2 you didn't have
one create new with Add button, else select and click Edit
6) Change or Add settings:
Server Name: smtp.verizon.net
Port: 465
Connection Security: SSL/TLS
Authentication method: Normal Password
Username: (whatever your email is without the @verizon.net
7) If you created an new outgoing SMTP server for Verizon bot back to
account setting like in #2 and now selected it from the droplist for
Outgoing Servers (SMTP):
You've probably buggered your passwords so:
8) Tools> Password Manager
sort on verizon.net and delete the passwords for "mailbox://..." and
"smtp://..." and you will reenter them when prompted
9) Set the mailbox password by using the Get Mail button and enter your
password when prompted with saved password checked
10) Now set the outgoing SMTP server password and created a test email
and send it to yourself on another email that you have and repeat
password saving like in #9.
That should fix it.
--
Take care,
Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com
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