Paul B. Gallagher wrote:
HenriK wrote:
Paul B. Gallagher wrote:
I can only think that you've entered the password incorrectly in SM.
Try this:
Tools | Password Manager | Manage Stored Passwords
Scroll down to "verizon.net" and select it, you should see two entries
on the right:
mailbox://mail.verizon.net (mailbox://mail.verizon.net)
smtp://smtp.verizon.net (smtp://smtp.verizon.net)
Click the button at bottom right, "Show Passwords" and examine them
with a fine-tooth comb. Remember, they're case-sensitive.
If worse comes to worst, do the same thing on a working system and
compare them side-by-side.
If one or both passwords proves to be wrong, just delete that
entry. The next time you try to send a message (SMTP) or get
messages (POP), you'll be prompted for the password, and you can
enter it.
If you like, on a working system, open a Notepad window. Then for
each of the entries in Password Manager, right-click and choose
"Copy password" and paste it into the text file. Save onto a USB
stick or something and walk it across to the trouble system, where
you can copy/paste it into SeaMonkey's dialog when it prompts you
for the password. Be sure to delete the file when done.
Good idea. I deleted all Verizon listings in Password Manager logged
out of SeaMonkey and rebooted the PC. When I next tried to log into
my new Verizon e-mail account, it again failed with the usual
authentication failure message.
Didn't SM invite you to enter your password? How did that go?
If so, and if you've reentered your password and still failed, then we've ruled
out bad passwords, and we've ruled out bad server settings, so what's left?
"When you have eliminated the impossible, whatever remains, however improbable,
must be the truth."
Bad username? (Could you have mistyped it in the SM settings?)
Bad connection? (Probably not, if the server can hear you and reply. Can you
browse normally on the trouble system?)
What really puzzles me is that I can reach this e-mail account via Verizon
webmail using what I wrote down as both the correct user name and password.
Accordingly, I believe neither is the problem. After I deleted all 'Verizon
...' entries in Password Manager, when I again tried to access the new e-mail
account via SM's e-mail function, I got the usual 'authentication failure' response.
I am about to try to create a new profile separate from the profile that
controls my existing seven (non-Verizon) e-mail accounts and see what happens.
What really rattles me is that I added two of the non-Verizon e-mail accounts to
my original profile within the past month and all went well.
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