Jonathan N. Little wrote on 12/02/2015 14:47:
Ray_Net wrote:
Jonathan N. Little wrote on 11/02/2015 23:48:
Ray_Net wrote:
Jonathan N. Little wrote on 11/02/2015 17:47:

<snip>

Doesnot reach the server from my pc:

C:\Users\RAY>tracert c.brightcove.com

Tracing route to gobbles-aws-226538871.eu-west-1.elb.amazonaws.com
[54.246.112.4
4]
over a maximum of 30 hops:


   8    35 ms    31 ms    33 ms  195.66.225.175
   9     *        *        *     Request timed out.
  10     *        *        *     Request timed out.
  11    46 ms    46 ms    45 ms  176.32.106.36
  12    58 ms    65 ms    44 ms  178.236.1.137
  13    42 ms    43 ms    42 ms  178.236.0.194
  14    54 ms    46 ms    42 ms  178.236.0.68
  15    43 ms    43 ms    45 ms
ec2-79-125-0-81.eu-west-1.compute.amazonaws.com
[79.125.0.81]
  16     *        *        *     Request timed out.
  17     *        *        *     Request timed out.
  18     *        *        *     Request timed out.
  19     *        *        *     Request timed out.
  20     *        *        *     Request timed out.
  21     *        *        *     Request timed out.
  22     *        *        *     Request timed out.
  23     *        *        *     Request timed out.
  24     *        *        *     Request timed out.
  25     *        *        *     Request timed out.
  26     *        *        *     Request timed out.
  27     *        *        *     Request timed out.
  28     *        *        *     Request timed out.
  29     *        *        *     Request timed out.
  30     *        *        *     Request timed out.

Trace complete.

<snip>


Or Windows:
C:\Users\Jonathan>tracert -d c.brightcove.com

Tracing route to ca.brightcove.net [64.74.101.75]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.57.1
  2    <1 ms    <1 ms    <1 ms  192.168.1.1
  3    33 ms    32 ms    33 ms  108.15.160.1
  4    34 ms   107 ms   112 ms  130.81.174.184
  5    38 ms    38 ms    39 ms  130.81.20.140
  6    55 ms    55 ms    57 ms  140.222.231.203
  7    56 ms    56 ms    57 ms  152.179.134.214
  8    58 ms    57 ms    58 ms  63.251.128.107
  9    58 ms    58 ms    57 ms  66.150.193.82
 10    57 ms    57 ms    57 ms  64.74.101.75

Trace complete.

How did you understand that c.brightcove.com is not the same host as your ?

It is not a different host, more like your route stops at ec2-79-125-0-81.eu-west-1.compute.amazonaws.com before you get to c.brightcove.com.

To confirm use nslookup and see what IP you get for c.brightcove.com

C:\Users\Jonathan>nslookup c.brightcove.com
Server:  cerberus.lws.lan
Address:  192.168.57.1

Non-authoritative answer:
Name:    ca.brightcove.net
Address:  64.74.101.75
Aliases:  c.brightcove.com
          p.brightcove.net

My result of nslookup is different than your:

C:\Users\RAY>nslookup c.brightcove.com
Server:  UnKnown
Address:  192.168.1.1

Non-authoritative answer:
Name:    gobbles-aws-226538871.eu-west-1.elb.amazonaws.com
Addresses:  54.228.236.174
          54.228.202.218
          46.137.183.218
          46.137.169.178
          54.246.112.44
          54.228.247.104
Aliases:  c.brightcove.com
          p.brightcove.net
          cc.brightcove.net
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