On 30/06/2016 5:09 PM, Ray_Net wrote:
Daniel wrote on 29/06/2016 11:34:
On 29/06/2016 5:07 PM, Mark B wrote:
Chase Bank recently updated their websites, and now they won't allow
access using SeaMonkey. They say "You need to upgrade your browser to
access your accounts and statements. Download a new version of your
favorite browser here:
Internet Explorer > (download the latest version.)
Firefox > (download the latest version)
Chrome > (download the lastest version)
Safari >"
I have been using SM for years to access Chase. Not about to use
another browser just to do it their way.
Call Chase Online services (877) 260-2178 and file a complaint. The
first person you talk to can't do anything, so ask to escalate the
complaint. I told them it was their problem, and gave them the user
agent string: (Help/About SM) User agent: Mozilla/5.0 (Windows NT 6.1;
WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 SeaMonkey/2.40.
If enough people complain, they might do something about it other than
say "We don't support SM." To which the reply should be "I don't
support you."
Mark Berger
Mark, the next time you, or anybody else, gets to talk to the Chase
Bank higher level Tech Support, tell them not to sniff for the word
Firefox but, instead, sniff for the word Gecko.
The webmasters did not know about a browser with the name "Gecko" ... In
fact they don't care about other browsers outside of their list.
And you and I also know that there is no Browser called Gecko, but
(maybe one of the devs will pipe in) is it the programming language or
whatever that is called Gecko, so that Chase Bank's Level 2 or higher
will know what is going on??
In the long run, it would provide a better experience for more of
Chase's customers, so they (Chase) should be interested.
--
Daniel
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:43.0) Gecko/20100101
SeaMonkey/2.40 Build identifier: 20160120202951
or
User agent: Mozilla/5.0 (X11; Linux x86_64; rv:41.0) Gecko/20100101
SeaMonkey/2.38 Build identifier: 20150903203501
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