Ed Mullen wrote:

No, the best solution is to walk into your local branch of Chase and
tell them that you are moving all of your accounts to Bank Of America
because their Web site is broken.  THAT is what will get their
attention.  Money talks, especially when it walks.

Assuming the local branch's teller cared, or the assistant manager you'd probably be referred to to close your accounts cared, they have _nothing_ to do with the design or implementation of the corporate website. -JW
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