Rick Merrill wrote:
On 6/30/2016 6:46 AM, Desiree wrote:
On 6/28/2016 9:07 PM, Mark B wrote:
Chase Bank recently updated their websites, and now they won't allow
access using SeaMonkey. They say "You need to upgrade your browser to
access your accounts and statements. Download a new version of your
favorite browser here:
Internet Explorer > (download the latest version.)
Firefox > (download the latest version)
Chrome > (download the lastest version)
Safari >"
I have been using SM for years to access Chase. Not about to use
another browser just to do it their way.
Call Chase Online services (877) 260-2178 and file a complaint. The
first person you talk to can't do anything, so ask to escalate the
complaint. I told them it was their problem, and gave them the user
agent string: (Help/About SM) User agent: Mozilla/5.0 (Windows NT 6.1;
WOW64; rv:43.0) Gecko/20100101 Firefox/43.0 SeaMonkey/2.40.
If enough people complain, they might do something about it other than
say "We don't support SM." To which the reply should be "I don't
support you."
Mark Berger
I don't have problems using SeaMonkey 2.40 (with Fx compatibility
checked) at ChaseOnline. If you are trying to login at Chase main
website do NOT do that! Login there is insecure and has been for many
years. Always use https://chaseonline.chase.com/Logon.aspx.
I also have NO problems using Pale Moon and logging into
chaseonline.com. I've been logging into Chase since they first started
online banking and they were the last major bank in the USA to do it.
The only main gripe I have had all these years is that once they
modernized their online banking (it was AWFUL at first compared to other
banks) and offered ChaseOnline is that once, several years ago, they HID
ChaseOnline and were trying to make everyone login INSECURELY on Chase's
main webpage. That incensed me so I combed their website for one-half
hour searching for chaseonline. I finally found it buried in an obscure
section of their site. I was able to login securely and pay my credit
card bill. I then called Chase's web support team to complain and the
tech's first words were "OMG you found the link to chaseonline? Really?
We've been looking all day since it disappeared". I was told Chase
had decided to hide chaseonline login page because they wanted everyone
to see the ads on the main webpage. It didn't stay hidden for long and
I was thanked profusely for finding it!
Most of the phishing email I get pretend to be from Chase! I wouldn't
do business with them if they paid me.
For this link to Chase, the browser nag message now appears after the login.
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