bo1953 wrote:
> Jonathan N. Little wrote:
>> SamuelS wrote:
>>> Mason83 wrote:
>>>> On 24/12/2016 14:09, SamuelS wrote:
>>>>
>>>>> Hello all,
>>>>>
>>>>> I updated to 2.46 from 2.40 on my Laptop using Win Business Vista 2, I
>>>>> Am not able to retrieve/see over 18 months of email for only one
>>>>> account.
>>>>>
>>>>> I have reverted to SM 2.40 and still not able to find the messages...
>>>>>
>>>>> Is this lost forever?
>>>> Load about:support
>>>> Click on the "Show Folder" button for "Profile Folder"
>>>> What is the size of the "Mail" folder and what does it contain?
>>>>
>>>> Regards.
>>>>
>>> M83 - the contents of the folder as are follows:
>>>
>>> 127.0.0.1
>>> Feeds
>>> incoming.verizon.net
>>> incoming.verizon-1.net
>>> Local Folders
>>> localhost
>>> localhost-1
>>> localhost-2
>>> mail.altcon.net
>>> pop.emailsrvr.com
>>> pop.gmail.com
>>>
>>> *Please note the above names are folders in this folder*
>>>
>>> 127.0.0.01.msf
>>> incoming.verizon-1.net.msf
>>> Local Folders.msf
>>> localhost.msf
>>>
>>>
>>>
>>> I will presume that it is the verizon msf file as it is the verizon
>>> account which is missing the emails...
>>
>>
>> How many verizon accounts did you originally have? If only one then I
>> would say that your configuration got corrupted and created a new server
>> folder incoming.verizon-1.net, but incoming.verizon.net was your
>> original mail.
>>
>> In about:config if you search on verizon you can confirm this.
>>
>> You will get mail.server.* and associated mail.identity.* settings.
>>
>> Now comes couple of IMPORTANT questions. It looks like currently your
>> version account points to the incoming.verizon-1.net folder. Do you have
>> SOME new mail in the account and just missing old?
>>
>> ### If YES: ###
>>  Then with SeaMonkey not running you can copy mail over this way:
>>
>>  copy incoming.verizon.net\Inbox incoming.verizon-1.net\Old-Inbox
>>  copy incoming.verizon.net\Sent incoming.verizon-1.net\Old-Sent
>>
>> If you have archives then:
>>  copy incoming.verizon.net\Archives.sbd
>> incoming.verizon-1.net\Old-Archives.sbd
>>
>>  Start SeaMonkey and and you will now see new Old-* mail folders in
>> that account. You can drag from these to the correct mail folders, i.e.,
>> messages from Old-Inbox to Inbox to restore your missing messages. When
>> done, just delete the Old-* mail folders.
>>
>> ### If NO: ###
>>  Then all you have to do is correct the pointer to the one with mail. In
>> SeaMonkey "Edit > Mail & Newsgroups Account Settings" Select the Verizon
>> account and go to "Server Settings > Local directory:" and change the
>> path from "...\incoming.verizon-1.net" to the original with mail
>> "...\incoming.verizon.net"
>>
>> ###### IMPORTANT ##########
>> In an abundance of caution, I would backup your profile BEFORE fooling
>> with it. Simply making a copy of the whole profile would work.
>>
>> WinKey+R %APPDATA%\Mozilla\SeaMonkey\Profiles and copy the profile
>> folder to your desktop would a simple and effective backup.

> 
> Hello all, I wanted to get back with an update......
> 
> I did not re-point the mail profile because I do have two (2) verizon
> mail accounts and could not tell which any of these belonged to.

Okay good to research and prepare first. I just helped a friend sort
through a similar situation all though with hughesnet.

1) To determine what directory your account is currently connected to go
to Mail & Newsgroups window, for the Verizon account and go to the
account Settings... to Server Settings. In lower right Local directory:
box has the path to the directory your are now using.

If it is "...\incoming.verizon-1.net" then you can follow what I
detailed above ### If YES: ###

When you copy the mail boxes from another directories, note they are
just text files with no file extensions. So when you place them in your
current mail directory, renamed to prevent name collisions and with
SeaMonkey not running, when you start SeaMonkey the new mail folders
with just appear. You can then use drag and drop in the Mail &
Newsgroups window to reorganize the messages into their correct
respective mail folders.


> 
> Any guidelines on this? I did do a backup of all mail accounts to be safe.
> 
> Thank you all for your input and suggestions and guidance.
> 


Yes if you just backup your whole ..\Mail directory, then even if you
really mess up all you have to do is copy it back...

You never said how many accounts should you have in Mail & Newsgroups?
If only one then you should have only two subdirectories under ..\Mail
You Verizon account "incoming.verizon.net" and one for local mail "Local
Folders"

Also if you do this while offline you will insure that no new messages
will download as you are fixing things. Mbox which SeaMonkey uses is a
pretty simple format to fix.

-- 
Take care,

Jonathan
-------------------
LITTLE WORKS STUDIO
http://www.LittleWorksStudio.com
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