On 9/02/2017 2:51 AM, Larry S. wrote:
My wife has SM 2.46 on a Dell laptop using Windows 10. Yesterday it
worked just fine. Today it won't start. No mail, no browser, nothing.
Her other programs work perfectly.
She has restarted the computer at least three times. She checked on task
manager--one time it showed, and she stopped it (although it still
wouldn't start). She tried to start it from the list of programs; no luck.
Any suggestions or ideas? We'd be very appreciative.
Larry S.
Larry, back in the dim, dark days (may have even been Mozilla Suite or
Netscape Suite), there was a file that got written to your harddisk when
you started the Suite. This was to stop two sessions of the Suite being
in operation at the same time. This file then got erased as part of the
normal Suite shutdown process.
However, if, for some reason, the computer/program crashed, this file
didn't get erased so, when you tried to re-start the Suite, it was a
no-go, because the Suite thought there was already a copy of the Suite
running.
Your mentioning that it still appeared on the task manager makes me
think this could be your situation!!
If this system still applies, maybe someone will remember what that
marker program was called, and tell you, so that you can delete it.
HTH
--
Daniel
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101
SeaMonkey/2.46 Build identifier: 20161213183751
or
User agent: Mozilla/5.0 (X11; Linux x86_64; rv:41.0) Gecko/20100101
SeaMonkey/2.38 Build identifier: 20150903203501
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