Ed Mullen wrote:
On 1/14/2018 at 1:39 PM, Jonathan N. Little created this epitome of digital genius:
Lil Sparrow wrote:
Thanks to Ed and Jonathan I now have my layout back again but I don't have any of my mail folders or mails.

I originally installed the lastest version of Seamonkey and as warned no mails were brought over from the back up. I'm used to that but can usually go through the process of re-downloading a sizable number. This time none of my folders of important mails have come across either. This is an absolute disaster for me.

Firstly you have never said if this was POP3 or IMAP mail. This is very significant because it determines *where* the email is actually stored.

If is was POP3 then the actually messages would be located on your hard drive in subdirectories under Mail within your profile directory:

Enter "about:support" in the browser url bar

Under "Application Basics" find "Profile Folder" and click "Open Folder" button.

There should be a "Mail" subdirectory. If you are restoring your backup to the correct location all your POP3 accounts would be there with names like mail.example.com or pop.example.com

I uninstalled the newest version but installing an older version still hasn't brought back my older mails or my folders. Would trying to re-install the back up work or have the folders gone forever?

Where the program installs is not where your profile data is located. Possibly when your installed new version you create a new profile. Moving to the parent direction might confirm this if you see more than one subdirectory

random1.default
random2.default

More info required.

As Jonathan asked, POP3 or IMAP?

Try launching SeaMonkey's Profile Manager to see if you may have created a new profile when installing SM.

You should have a SeaMonkey folder in your Start - All Programs menu. In it should be a Profile Manager shortcut.  If not, the correct startup is:

[drive]:\Program Files (x86)\SeaMonkey\seamonkey.exe" -profileManager

where [drive] is wherever you installed SM.

Alternatively to what John and Ed have suggested, Lil, with SeaMonkey running, have a look at the "Tools" drop-down menu and select "Switch Profiles". Is there more than one SM Profile shown on that screen?? If so, select the others, in turn, to see if they contain your missing e-mails.

If not, report back.

--
Daniel

User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 SeaMonkey/2.49.1 Build identifier: 20171016030418

User agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 SeaMonkey/2.49.1 Build identifier: 20171015235623
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