Ed Mullen wrote:
On 1/14/2018 at 1:39 PM, Jonathan N. Little created this epitome of
digital genius:
Lil Sparrow wrote:
Thanks to Ed and Jonathan I now have my layout back again but I don't
have any of my mail folders or mails.
I originally installed the lastest version of Seamonkey and as warned
no mails were brought over from the back up. I'm used to that but can
usually go through the process of re-downloading a sizable number.
This time none of my folders of important mails have come across
either. This is an absolute disaster for me.
Firstly you have never said if this was POP3 or IMAP mail. This is
very significant because it determines *where* the email is actually
stored.
If is was POP3 then the actually messages would be located on your
hard drive in subdirectories under Mail within your profile directory:
Enter "about:support" in the browser url bar
Under "Application Basics" find "Profile Folder" and click "Open
Folder" button.
There should be a "Mail" subdirectory. If you are restoring your
backup to the correct location all your POP3 accounts would be there
with names like mail.example.com or pop.example.com
I uninstalled the newest version but installing an older version
still hasn't brought back my older mails or my folders. Would trying
to re-install the back up work or have the folders gone forever?
Where the program installs is not where your profile data is located.
Possibly when your installed new version you create a new profile.
Moving to the parent direction might confirm this if you see more than
one subdirectory
random1.default
random2.default
More info required.
As Jonathan asked, POP3 or IMAP?
Try launching SeaMonkey's Profile Manager to see if you may have created
a new profile when installing SM.
You should have a SeaMonkey folder in your Start - All Programs menu. In
it should be a Profile Manager shortcut. If not, the correct startup is:
[drive]:\Program Files (x86)\SeaMonkey\seamonkey.exe" -profileManager
where [drive] is wherever you installed SM.
Alternatively to what John and Ed have suggested, Lil, with SeaMonkey
running, have a look at the "Tools" drop-down menu and select "Switch
Profiles". Is there more than one SM Profile shown on that screen?? If
so, select the others, in turn, to see if they contain your missing e-mails.
If not, report back.
--
Daniel
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101
SeaMonkey/2.49.1 Build identifier: 20171016030418
User agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101
SeaMonkey/2.49.1 Build identifier: 20171015235623
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