cyberzen wrote:
Alex Beauroy a écrit :
is anyone performing mail successfully sent, with a copy in the sent
folder and never received for the recipient!!!
It happened 10 times during the last 24 hours!!!!
Should I quit SeaMonkey and rely on Thunderbird now???
Best Regards
@lex
This one sounds like a server-level problem, somewhere between your
provider and the recipient's provider, and I'm inclined to believe the
latter, especially if you're not seeing any problems with sending mail
to others.
As a general thing, when mail is sent, if it doesn't reach the mailbox
of the intended recipient, there's usually some sort of paper trail. If
the message is undeliverable with a permanent error (e.g., "no such user
exists"), you'll get a bounce message. If it's undeliverable because of
a temporary error (e.g., server not responding), it's typical that the
sending server will generate a notification to the original sender that
the message has not yet been delivered, but will keep trying.
At the receiving server, it's unusual (but not impossible) that a
message is silently delivered to the bit bucket. If the message is
reaching the target server, but not the addressee's inbox, then the most
likely thing is that the message is being designated as spam on the
server, and being dropped into a Spam folder. If the recipient uses a
POP connection, then it means that the only folder in the mailbox that
is visible to the user is the inbox. Short of setting up an IMAP
connection, the only way the user can see the rest of the mailbox is via
the provider's web client, and then checking the spam folder.
How providers do spam handling varies widely -- some may use
SpamAssassin or similar tool. Some may allow for user-specified tuning,
such a "Junk" or "not Junk" button, or whitelisting of senders listed in
the user's address book. (I'm also assuming that the recipient doesn't
have any user-defined rules or filters -- I have seen it happen where a
user has a rule that is intended to delete certain inbound messages, but
where it hasn't been tested well enough, and the effect is to delete
legitimate mail)
If you want to know if a mail is really sent,
don't put a copy in the sent folder, but include yourself in the
recipient's list (invisible carbon copy)
then filter input mail from yourself to put it in the sent folder
at least, you will know if the mail can be received
of course there could be some problems at the recipient side (or provider)
That's probably the fastest/easiest test -- that confirms that the
message has made it out of your client and to your provider's server,
but it can't tell you how the recipient's server (or any intermediary
servers) may be handling the message.
My best guess is that the message is getting to the receiver's server,
but that spam filtering or rules handling is putting it into a folder
that the recipient doesn't (or can't see) with their normal setups.
Smith
Smith
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